31 housing manager jobs found

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high‑quality, resident‑focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: (Apply online only) Umbrella The Role The Housing Manager will lead and develop a high‑performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a...

BDS are recruiting a temporary Area Housing Manager to work with a housing association to support with the delivery of high‑quality, customer‑focused tenancy and neighbourhood management services across a dispersed area of around 5,500 general needs homes. The role is predominantly hybrid/office based in Exeter, with regular travel across the Plymouth patch required Main duties include but not limited to; * Lead, manage and motivate a team of Housing Officers to deliver effective tenancy and neighbourhood management services * Provide strong visible leadership, setting clear direction, maintaining a high‑performance culture and supporting staff development * Oversee tenancy management across the area, including tenancy breaches (non‑income/ASB), safeguarding concerns, hoarding, domestic abuse, tenancy fraud and unacceptable behaviour * Actively manage risk, ensuring compliance with internal controls, policies and legal requirements * Resolve customer complaints within...

Job Title: Financial Assessment Manager Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £28.60 - £32.03 PAYE / £38.19 - £42.84 Umbrella per hour (depending on experience) Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions. This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly...

Complaints and Information Manager Salary: £26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex...

An excellent opportunity has arisen for an experienced Senior Customer Resolution Officer to join a reputable housing provider in London on a temporary basis. This is a key role responsible for leading the effective management of complaints, enquiries, and compliments, ensuring high standards of service delivery and positive outcomes for residents. You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: £24.50 - £25.50 Working Pattern: Hybrid Location: Greater London Key Responsibilities Lead the delivery of an effective complaints, enquiries, and compliments service, ensuring performance standards and timescales are met. Take responsibility for complex, multi-service complaints and specialist investigations from receipt through to resolution. Draft, review,...

A London Local Authority is seeking an experienced Allocations Service Manager to lead a busy housing allocations function, reporting into senior housing leadership. Managing 2 Allocations Team Managers, a Homelessness Team Manager and a Reviews and Complaints Manager (with a total team of 23), overseeing the delivery of an effective and compliant allocations service. Ensuring housing registers and nominations are managed in line with legislation and policy, while driving service performance and improvement. Key Requirements Strong experience managing allocations services within a local authority Knowledge of Housing Act 1996 Part VI and allocations policy Experience overseeing homelessness pathways and nominations (Part VII desirable) Previous experience managing managers and large teams Ability to drive performance, service improvement and operational delivery Strong stakeholder management across housing needs, homelessness and wider services Experience with reviews / appeals...

A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service, reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints, ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling...

A London Local Authority is seeking an experienced Domestic Abuse Specialist Team Manager to lead a team of 4 within a housing options / homelessness service. You will be overseeing complex domestic abuse cases, ensuring legally sound Part VII / HRA decisions, and driving a trauma-informed, victim-centred approach to homelessness prevention and relief. Key Requirements Strong background in domestic abuse within housing options / homelessness Experience managing staff and high-risk caseloads Knowledge of Housing Act 1996, HRA 2017, safeguarding and MARAC Experience working towards or within DAHA accreditation standards Understanding of safe accommodation duties and pathways for survivors Ability to make and review robust homelessness decisions Strong partnership working with IDVAs, refuges and external agenciesDetails London (2-3 days in office) £300-£400 per day 6-month initial contractInterested? Get in touch with (url removed) for more details

Supported Accommodation Registered Manager – London (Ofsted‑Registered) We are seeking an experienced and highly motivated Supported Accommodation Registered Manager to provide strategic leadership and operational oversight across our supported accommodation homes for young adults and care leavers in London. This is a senior, hands‑on role requiring exceptional standards, strong regulatory knowledge, and a genuine commitment to improving outcomes for vulnerable young people. --- ⭐ Key Responsibilities Leadership & Operational Management - Provide strong, visible leadership across multiple supported accommodation homes - Oversee day‑to‑day operations, ensuring smooth, safe, and effective service delivery - Maintain full compliance with Ofsted Supported Accommodation regulations and quality standards Safeguarding, Quality & Compliance - Ensure robust safeguarding practices and risk management across all properties - Lead on health & safety, incident management, and...

A Council in Hertfordshire is seeking an experienced and dynamic Senior Service Manager to lead its Independent Living Service. This senior interim position is critical in driving high‑quality, efficient, and compliant services that support older residents to live safely and independently. The postholder will lead the delivery of the Independent Living Transformation Plan, ensuring services meet statutory and regulatory requirements while achieving excellent outcomes for residents. Key Responsibilities Provide strategic direction to ensure the delivery of a high‑quality, compliant, and effective Independent Living service. Lead the development and implementation of the Independent Living Transformation Plan, identifying opportunities for improvement and translating them into measurable outcomes. Review, update, and embed policies and procedures in line with legislation, regulatory requirements, and best practice. Champion resident involvement and community development, supporting...

We are currently working with a well-established Housing Association who are looking to recruit an experienced Scheme Manager to support the delivery of housing services within older persons’ accommodation across the Walsall area. This is a customer-facing role responsible for providing day-to-day tenancy and scheme management, ensuring residents can live safely, independently and comfortably in their homes. Key Responsibilities of a Scheme Manager: Deliver day-to-day tenancy and scheme management across older persons’ housing schemes. Act as the first point of contact for residents, supporting them with tenancy-related issues and helping them sustain their tenancies. Carry out regular scheme inspections, ensuring communal areas and buildings are safe, well maintained and compliant with health and safety requirements. Manage low-level anti-social behaviour cases and tenancy breaches, working with other teams where necessary. Support the lettings process, including viewings,...

Position: Strategic Asset Manager   Location: Mandela House, Cambridge, CB2 1BY Start Date: ASAP        Contract Duration: 5+ Months Working Hours: 37 hours per week Pay Rate: £ 314.79 Per Day      Job Reference: (phone number removed) Role Purpose The Strategic Asset Manager is a new, strategic leadership role within the Economy and Place Group. Reporting to the Director of Economy and Place, the postholder will: Take a council-wide overview of all property assets (administrative, operational, commercial, and housing-related) Advise on retention, refurbishment, repurposing, or disposal of assets Lead on compliance strategy across all council assets Implement corporate strategies for sustainability, Net Zero, and placemaking goals Collaborate across council teams and external partners to optimize the value and function of assets The role emphasizes strategic oversight, including investment prioritization, financial efficiency, and alignment with the council’s...

Join a forward-thinking Housing Association in a pivotal role that will directly shape and enhance the customer experience across the organisation. This Customer Excellence Manager position offers the opportunity to lead meaningful change, champion the customer voice, and drive continuous improvement across services that truly impact people’s lives. This is an exciting opportunity for a Customer Excellence Manager to take ownership of customer journeys, ensuring every interaction is seamless, consistent, and centred around customer needs. Working closely with operational teams, you’ll play a key role in embedding a culture of excellence, ensuring customers feel safe, informed, and valued at every touchpoint. We’d love to hear from individuals with experience as a Customer Experience Manager, Continuous Improvement Manager, Service Improvement Lead, or those looking to step into a Customer Excellence Manager role—particularly if you’re passionate about delivering high-quality,...

This role is the Housing Asset Management’s expert on assurance, providing oversight of the health and safety, building safety, procurement, quantity surveying and commercial services functions. * Lead the management of quantity surveying, health and safety, and procurement staff and consultants. * To ensure all contracts are procured in full compliance with contract law, associated regulations and all internal council policies including contract procurement and procedure rules. * . Supporting a programme of works of between £30m and £60m per annum. * Proven track record in cost management within construction, using various forms of contract, ideally JCT and NEC

Property Manager – South London Location: Various sites across South London (home base flexible) Hours: 35 hours per week, Monday–Friday Salary: £45800 About the Role: We are seeking an experienced Property Manager to join a dynamic organisation providing vital housing and support services across London. You will manage a diverse portfolio of properties, ensuring statutory compliance, high-quality service delivery, and effective building safety management. Reporting to the Head of Property Management, you will oversee a team of maintenance and cleaning staff, manage contractors, and deliver property projects within budget. You will also play a key role in financial planning, budget management, and performance reporting for the property and maintenance function. Key Responsibilities: * Ensure compliance with all statutory obligations, health & safety legislation, and building safety regulations. * Manage maintenance, repairs, planned works, and service...

A central Government authority operating in the defence sector is looking to expand their team with an interim robust Commercial Manager on a contract basis for 6-12 months, hybrid working Location: hybrid working 1-2 days / week in the office in Whittington or Andover Level of Clearance: SC Clearance - candidates holding active SC would benefit of a quicker start date Minimum Requirement: Experienced Commercial Manager, able to work independent & deliver at pace Public sector experience or defence background Good Negotiation skills - lead and manage strategy Experience securing value for money in a non competitive marketWhat you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling and enjoy some time at home Central Government Contract so you can improve prospects for future contracting Interviews will start as soon good candidates are available, if you are interested do not delay the response and forward you updated CV...

Senior Sustainable Design Consultant Location: Manchester, London or Leeds (Hybrid with occasional travel to sites) Salary: £45,000k Join our growing sustainable design team and play a key role in delivering low-carbon, high-performance solutions across some of the UK's most complex and impactful projects. Purpose & Scope of the Role As a Senior Sustainable Design Consultant, you will lead the delivery of technical sustainability and energy modelling services across a diverse portfolio, including property, education, defence and government sectors. Working both independently and collaboratively, you will take ownership of project workstreams, contributing to the development of energy and sustainability strategies that support planning and design outcomes. You will engage directly with clients and multidisciplinary design teams, leading workshops, producing technical assessments, and ensuring projects are delivered on time and within budget. Alongside project delivery, you...

Domus Recruitment are working with a leading provider of high quality residential & community care services for older people in Kent & South East London. We are looking for an Interim Project Manager for a period of 4-5 months, 3 days per week to support the delivery of new developments and acquisitions. You will lead the development and implementation of robust project plans for new acquisitions/developments to ensure projects meet deadlines, stay within budget & adhere to quality standards. Key Responsibilities of a Project Manager: Lead and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation. Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget. Analyse project status and, when necessary, revise...

Procurement Project Manager 6 - 9 Month Temporary Contract 37 Hour Week Melksham Up to c.£26 Per Hour Are you an experienced Project Manager with a Manufacturing background? Our client is looking to recruit a Procurement Project Manager on a 6 - 9 month temporary contract basis to focus on the delivery and coordination of procurement-related process improvement driven projects. You will be supporting the Procurement function through structured project management, data coordination and stakeholder engagement. The successful candidate will play a critical role in enabling the function, allowing teams to focus on specialist strategic and operational procurement activity while ensuring that time sensitive transformation initiatives are delivered to plan. The mix of responsibilities will flex according to business priorities, maintaining a dynamic and responsive project-based remit. Key Responsibilities Process Improvement Project Management & Reporting Project Delivery &...

Overview We are seeking a skilled and experienced Human Resources Manager to join our team on a temporary basis. This is an exciting opportunity to play a pivotal role in managing and supporting the human resources functions within our City and Neighbourhood Services Department. If you are passionate about HR, have a strong background in employee relations, and thrive in a dynamic, multi-disciplined environment, we encourage you to apply. 💼✨ 🧳 Job Title: Human Resources Manager - Management 🕐 Hours Per Week: 37 📍 Job Location: 4-10 Linenhall Street, Belfast, BT2 8BP, United Kingdom 💰 Rate: PAYE: £27.71 per hour 🔍 Responsibilities As the Human Resources Manager, you will: * ✅ Provide expert advice and guidance to senior managers and staff on HR matters, including employee relations, attendance management, training and development, and employee resourcing. * ✅ Oversee the implementation and compliance of HR policies, ensuring alignment with relevant legislation and best...