73 operations manager jobs found

Are you an experienced contact centre leader with a passion for delivering outstanding customer service and driving operational excellence? A North London local authority is seeking an exceptional Contact Centre Operations Manager to lead its busy, resident-focused Contact Centre and ensure high-quality service delivery across telephone and digital channels. In this key leadership role, you will oversee the day-to-day operation of the Contact Centre, ensuring performance, quality, customer satisfaction and service-level targets are consistently achieved. You will lead and inspire high-performing teams, creating a culture of accountability, empathy and continuous improvement while supporting staff to manage a wide range of enquiries, including housing repairs, appointment scheduling and complex customer issues. Working closely with senior managers and services across the Council, you will use performance data and resident insight to identify trends, improve processes and enhance...

Talentmark are recruiting for a Quality Risk Manager to join a global animal health company on a contract basis for 12 months. This is a hybrid role with 2 days per week on site in Bracknell.    Salary: £350 to £450 per day   Quality Risk Manager Role: Lead risk assessment, review, control and reporting activities at the medicinal product level with key stakeholders in clinical trial teams. Utilise up-to-date data from multiple medicine sources to identify quality risks. Guide medicine business partners in developing mitigation plans to address identified risks. Responsible for reporting risk management information to key stakeholders throughout the product lifecycle.  Your Background: Hold a degree in a scientific subject or have equivalent working experience.  Working experience in GxP environment within the pharmaceutical industry. Proven knowledge in project management including experience in quality risk management. Proficient experience with clinical trials, clinical...

Role: Future Operations Manager Location: Marylebone Station - Can also be based at any other location on the Chiltern network Contract Type: Fixed Term Contract - 6 Months Salary: Up to £65,000 per annum Help shape the future of Chiltern Railways We're looking for a forward-thinking Future Operations Manager to help shape how Chiltern Railways operates in the future. This is a unique opportunity to lead the planning and coordination of operational change, ensuring our people, processes and infrastructure are ready to support new services, industry programmes and future growth. Working across Operations, Engineering, Commercial and Network Rail, you'll play a key role in delivering safe, efficient and customer-focused change. Please see below for a full job description.... Role Purpose The purpose of this role is to ensure detailed operational plans are developed and deployed in line with the requirements of the proposed industry change programmes that will deliver sustainable...

A fantastic opportunity has arisen in London to manage a supported living service on an Interim basis for 6-9 months. The organisation is well established and supports Adults with Learning Disabilities and Mental Health issues.  This is a great opportunity for an experienced Area/Operations Manager to help make a real difference to young people’s lives. This is an incredible organisation who have great growth opportunities and a fantastic reputation providing quality care for service users.   Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate informal / formal processes where necessary and with...

Housing & Support Operations Manager (South West)  Location: Swindon. Hours: 40 hours per week (full-time) Days: Monday - Friday - 08.30am - 17.00pm Contract: Temp to Perm (Permananet after 12 weeks) Salary: £32-£35K per annum. DOE About the Role: Gap Personnel are is seeking a dynamic, ambitious and experienced Housing & Support Operations Manager to lead our clients Housing and Support Services across the South West region. This is a key leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred services that help residents move towards greater independence. This is a temp to Perm position with an excellent progression route and a fantastic benefits package and flexible working. Key Responsibilities: Working alongside and in partnership with the Head of Services Provide day-to-day operational leadership for Housing and Support Services Lead, support, and develop Team Leaders and frontline staff Oversee service performance,...

A fantastic opportunity has arisen in London to manage a supported living service on an Interim basis for 6-9 months. The organisation is well established and supports Adults with Learning Disabilities and Mental Health issues.  This is a great opportunity for an experienced Area/Operations Manager to help make a real difference to young people’s lives. This is an incredible organisation who have great growth opportunities and a fantastic reputation providing quality care for service users.   Manager Responsibilities: Providing leadership and guidance to the teams, observe and feedback on practice to improve quality, positive behavioural support and person-centred approaches. Undertake regular supervision meetings with staff & facilitate team meetings. Ensure support plans are current and staff are aware of the review and implementation of individual support plans. Manage performance issues engaging the appropriate informal / formal processes where necessary and with...

Cyber Security Operations Centre (SOC) Manager Remote Working Contract: 12+ Month Contract Rate: £700 - £850 per day Fox Morris Group are currently recruiting for an experienced Cyber Security Operations Centre (SOC) Manager to join a high-profile public sector organisation on a long-term contract. This is an excellent opportunity for a strategic cyber security leader to take ownership of a mature Security Operations Centre, driving continuous improvement, enhancing threat detection capabilities and leading a high-performing security team. About the Role As the SOC Manager, you will be responsible for leading the Security Operations Centre, ensuring effective security monitoring, incident response and threat intelligence capabilities while shaping the future direction of the SOC. Working closely with internal stakeholders, external vendors and managed security service providers (MSSPs), you will play a key role in strengthening the organisation's cyber resilience. Essential...

Operational Security & Project Support 36 Month Contract Based in Belfast (100% On Site) Role Overview Belcan are currently supporting one of the leaders in Aviation with their search for a contractor specialising in Operational Security & Project Support. You will be able to demonstrate a solid background in business and project management with a passion for continual improvement as well as a robust adherence to policies and directives. You will be responsible for supporting the physical security operations activities including self-delivered and third-party security solutions. You will be given the flexibility to work with the whole Physical Security Operations team to adapt these activities to best meet the company needs. Responsibilities Coordinate and manage Physical Security Project enablement across the UK Strategic Projects. You will be supporting the Physical Security Operations team with the delivery of all services to the business including, Security...

Waste Services Manager 6-Month Contract Location: Nottingham £27 Hourly Working Pattern: On-site, 5 days per week An opportunity has arisen for an experienced Waste Operations Manager to provide temporary support to a busy local authority waste and recycling service during a period of increased workload. Working alongside the existing Waste Services Manager, you will provide operational leadership across waste and recycling services, ensuring the effective planning, deployment and management of frontline operations and supervisory teams. Key Responsibilities of the Waste Operations Manager Provide operational support across waste and recycling services. Lead on day-to-day service planning and resource deployment. Support Waste Supervisors with operational management and workforce coordination. Ensure efficient service delivery, performance management and customer service standards. Assist with service improvement initiatives and operational projects. Manage health and safety...

Event Operations Manager - Events £40,000 -£45,000 + Bonus + Excellent Benefits Hybrid Working London 1 Year Contract Global industry leader in b2b events business seeks a highly talented Event Operations Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 5 b2b conferences a year – these range in size from (Apply online only). On the larger events additional team members will be supporting too. Role Responsibilities: Event Operations Manager * Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. * Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. * Working with the procured suppliers to significantly improve the...

Job Title: Transport Shift Manager Location: Bellshill Remuneration: £30,231 to £36,703 p/a DoE Shifts: Monday to Friday (14:00 - 22:30) Ignition Driver Recruitment are looking for a reliable, experienced Transport Shift Manager to join our team and play a vital role in keeping the supply chain moving. This is an exciting opportunity for someone to join our clients Home Delivery Network and as an experienced leader, your experience, drive and determination will be utilised well within this challenging and rewarding role.  To be considered for this role, you will be an experienced Transport Manager or Shift Manager with a strong focus on customer service. You must have previous experience in a high-volume transport and warehouse environment.  Transport Team Manager - What You'll Do: Oversee and deliver all scheduled transport activity, ensuring on-time performance and service levels are met Lead daily driver briefings and debriefings (employed, subcontractors, and agency) Monitor...

Job Title: SOC Manager Location: Remote (with occasional business travel) Duration: 6 Months The Role We are seeking an experienced SOC Manager for a 6-month contract. This is a strategic leadership position-not a hands-on technical analyst role. You will take full ownership of the Cyber Security Operations Centre (CSOC), driving strategy, managing incident response, and directing internal teams and external vendors. Key Responsibilities Define and lead the CSOC strategy, operations, and governance. Take command of major incident response, managing remediation and stakeholder communication. Oversee threat intelligence, vulnerability management, and security monitoring capabilities. Manage relationships with external agencies, Managed Security Service Providers (MSSPs), and technology partners.What We Need From You Proven experience as a SOC Manager (previous leadership experience is essential; this is not an entry-level management role). Deep expertise in incident...

Job Title: Site Manager - Water Infrastructure Location: South West Region (UK) Contract: South West Water - AMP8 Capital Works Programme Salary depended on experience. Carrington West is working with a key client delivering long-term, high-value water infrastructure schemes across the South West Water region,  An exciting opportunity has arisen for an experienced Site Supervisor or Site Manager to work on a clean water mains renewal projects across the South West. As part of the AMP8 capital investment, this role is critical to ensuring the successful delivery of vital upgrades that will enhance water services for communities across the region. You'll be working in some of the UK's most picturesque locations, leading site teams to deliver essential water infrastructure projects safely, efficiently, and to the highest standards. Key Responsibilities: Lead the day-to-day management of site operations, ensuring project delivery on time, within budget, and to required...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September 2026 – 31 March 2027 Working Hours 37 hours per week, Monday to Friday, 09:00 – 17:00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage the day-to-day operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders, and service users. Support the implementation of IT service improvements and processes. Ensure accurate reporting and documentation of service desk activities. Promote good customer service practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading...

We're looking for an experienced SOC Manager to lead and develop a Security Operations capability within a high-profile public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management and security monitoring capabilities Drive threat intelligence and cyber threat assessment activities Manage cyber security tools and operational technologies Build and maintain relationships with MSSPs, vendors, and technology partners Effectively plan and deploy resources to meet business objectives Essential Skills & Experience Proven experience as a SOC Manager (applications from SOC Analysts will not be considered) Strong leadership and people management experience In-depth knowledge of incident...

About The Role: As part of our operational team, you’ll be hands?on in keeping our vehicles loaded safely, on the road, and ready to deliver the amazing service our customers know us for. You’ll get stuck into the day?to?day—making sure loads are secure, vehicles stay compliant, and everything meets our high AO standards. You’ll complete regular reports with accuracy, keep a close eye on safety, and build great working relationships with our employed engineers, our self?employed crews, and the contractors who help keep our vehicles in top shape. Whether it’s supporting repairs, sorting maintenance, or sharing the right info at the right time, you’ll be the glue that keeps everything running smoothly. It’s all about creating a safe, efficient operation behind the scenes so our drivers can deliver the best possible experience to our customers—because at AO, we’re all about treating every delivery like it’s the most important one of the day. Salary: £28,311.89   per annum Shift...

Product Research & Development Manager Interim role - 10 month FTC Salary up to £75k DOE Food & Beverage | West London | Hybrid Ready to shape the next big thing in food and drink? If you're the person who spots tomorrow's trends before everyone else, gets excited by turning consumer insight into commercially successful products and loves seeing your ideas land in stores across the UK, this could be the opportunity you've been waiting for. We're partnering with an iconic, customer-loved brand that's investing heavily in innovation, product development and the future of its food and beverage offer. They're looking for an experienced R&D Manager to lead category innovation, influence business strategy and bring exciting new products to life. This isn't just about launching products. It's about creating ranges customers genuinely love, driving commercial performance and helping shape the future direction of a market-leading brand. What you'll be doing... You'll...

Domus Recruitment are working with a client in Walsall, that are looking for Nursing Home Manager on a permanent contract. Our client are ideally looking for Managers’ that have experience with Commissioning, alongside a proven track record in running successful Nursing/Residential Homes for Older People. This is an exciting opportunity for any experienced Home Manager’s looking for their next opportunity. Key Responsibilities of an Nursing Home Manager: Managing operations within the home in order to reach or exceed goals Ensuring the provision of high-quality care Overseeing the care staff Lead by example to further develop the reputation of the homeNursing Home Manager Requirements: Previous experience as a Home Manager Excellent knowledge of CQC standards NMC registered with an active PIN – ideally, not but essential A track record of ‘Good’ CQC ratings or history of improving CQC ratings in previous roles DBS on the update serviceIf you are interested in the above position...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Fixed Term Contract Salary: £550 per day Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! Key Responsibilities: As the Service Design and Transition Manager, you will play a pivotal role in: Service Design Activities (40% of your time): - Defining roles and responsibilities throughout the project lifecycle. - Reviewing gathered requirements and consulting with teams to ensure achievability. - Collaborating with support teams to scope high-level support and understand...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! Key Responsibilities: As the Service Design and Transition Manager, you will play a pivotal role in: Service Design Activities (40% of your time): - Defining roles and responsibilities throughout the project lifecycle. - Reviewing gathered requirements and consulting with teams to ensure achievability. - Collaborating with support teams to scope high-level support and...