3 jobs found in Aberdare

Your new company An award-winning Financial Services company based in the Nantgarw area. Your new role Working as a Team Leader in the Customer Services team, you will lead a team of 10 agents. Role overview The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental objectives and identify and implement training needs of team members. To deputise for the Contact Centre Manager in their absence. Role deliverables* Manage and motivate team members in order to maintain and improve service and standards, and to work effectively to achieve team and organisational goals * Monitor staff performance; carry out monthly appraisals and be responsible for supporting the personal development of employees within the team by identifying and implementing training...

Description Key responsibilities: To deliver the work programmes specifically in relation to the requirements of the Civil Contingencies Act and other statutory regulations. To be responsible for leading specialist work streams. Rotation of work streams will be at the discretion of the Principal Emergency Management Officer. To prepare plans and procedures to help facilitate an integrated internal and external response to incidents. To assist in the preparation and delivery of training programmes and exercises to help improve the council's emergency preparedness. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Educated to degree level standard or equivalent work-related attainment experience Diploma (or equivalent in Emergency Planning, Business Continuity, or related field, government systems. Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM Criteria for Shortlisting - Ideal Candidate Profile:...

Delivery Station Supervisor  £17.32 per hour  Temporary to Permanent (After 12 successful weeks) Bristol- BS11 Shifts Available: (please note we cannot change or amend shifts)  Sun-Thur 06.00-15.00 Sun-Thur 13.00-22.00  At this depot you will be working in a high-volume e-commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.   Duties; Oversee daily inbound, sorting, and outbound operations Lead teams, assign tasks, and monitor productivity Allocate resources based on volume and real-time data Maintain KPIs (on-time dispatch, accuracy, error rates) Support onboarding and performance management Deliver daily briefings Ensure safety and operational compliance Work with transport partners to resolve issues Produce shift reports and escalate risks Your Experience: Previous experience in a warehouse/logistics lead role Good communication and organisational skills. Basic computer skills...