2 jobs found in Chatteris

Order Management Supervisor Location: Hybrid (3 days in office) Temporary: 12 months Hours: Full-time, 37.5 hrs/week We are recruiting an experienced Customer Order Management Specialist to oversee the end-to-end order lifecycle for key customer accounts. You will be the single point of contact for order enquiries, ensuring timely fulfilment, exceptional service, and seamless coordination across internal teams. What you'll do: Lead and support a small team to deliver excellent customer service Oversee the full order lifecycle: entry, modifications, invoicing, credits/debits, and logistics documentation Interpret complex customer specifications and configure orders accurately using Level 1 Bills of Material and technical options Liaise with Engineering, Product Planning, Purchasing, and Production to ensure correct specifications and availability Submit Engineering Change Requests for new or non-configurable specifications Act as central contact for customer queries, providing...

A Local Authority in Hertfordshire is seeking an experienced Neighbourhood Manager to lead a comprehensive service review of its Neighbourhood Service, specifically the council housing tenancy management function. This interim position plays a pivotal role in shaping the strategic direction, operational effectiveness, and long‑term viability of the service. The successful candidate will review current structures, resources, performance, and delivery models to identify improvements that meet regulatory, corporate, and customer expectations. Key Responsibilities Service Review & Strategic Assessment (Primary Focus) * Conduct a full review of the Neighbourhood Service, covering structure, functions, staffing, resources, performance, and demand. * Present recommendations and options to ensure the service complies with regulatory requirements and delivers exceptional customer outcomes. * Develop business cases, carry out feasibility analysis, and support resource and workforce...