2 education jobs found in Cheadle

Service Transition Manager/SDM Location: Knutsford 3 days on site Duration: 30/11/2026 Rate £517 MUST BE PAYE THROUGH UMBRELLA Role Description: We are looking for a Service Transition Manager to ensure new or changed services are successfully introduced into BAU with minimal risk and maximum stability. Key Responsibilities Plan and manage service transition activities for new solutions or releases. Coordinate acceptance criteria, operational readiness, and service documentation. Ensure support models, SLAs, and handover processes are defined and agreed. Track risks, issues, and dependencies impacting service introduction. Liaise between project teams, support teams, and stakeholders. Support continual service improvement initiatives. Required Skills Experience in ITIL?aligned service transition. Strong understanding of support models, SLAs, and operational processes. Excellent coordination and communication skills

Retention & Renewals Manager – 12 Month FTC (Maternity Cover) Location: Sheffield City Centre (Hybrid Working) Salary: £45,000 per annum Anna Maher Recruitment is recruiting for a Retention & Renewals Manager on behalf of a global SaaS organisation based in Sheffield. This leadership role is focused on driving customer retention, managing renewals performance, and reducing churn, while leading a customer-facing team delivering measurable customer value. Key Responsibilities * Lead, coach and develop a team of 10–15 customer-facing staff * Drive retention and renewals strategy to minimise churn and maximise renewals * Manage renewal pipelines and proactive customer engagement activity * Monitor performance metrics and improve customer outcomes through data insight * Work cross-functionally with Sales, Product, Marketing and Support teams Requirements * Candidates must have a background in Retentions or Renewals * Previous experience managing or...