May 14, 2026
Director of Tenant Services
6 Month Interim Contract
£950 to £1250 per day
Norfolk (Hybrid)
We are seeking an experienced and strategic housing leader for an exciting interim opportunity as Director of Tenant Services with a respected housing organisation.
Reporting to the Chief Operating Officer, you will lead landlord and tenant-facing services, shaping strategy, driving service excellence, and ensuring strong regulatory compliance across the organisation.
Key Responsibilities
Provide strategic leadership across housing operations and tenant services
Lead service improvement, transformation, and cultural change
Maintain high standards of compliance, governance, and risk management
Oversee customer experience, tenant engagement, rents, income, and service charges
Deliver assurance and insight to the Executive Team and Board
Develop high-performing leadership teams focused on accountability and outcomesAbout You
Proven senior leadership experience within housing or a...
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CV-Library
Howe, Norwich NR15, UK
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