Jun 26, 2026
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3-month contract.
We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision-maker with excellent judgement and a proven ability to lead high-performing teams in delivering consistent, resident-focused outcomes.
The successful candidate will manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence-based, and compliant with policy and funding guidance. You will oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous...
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Greater London, UK
Contractor