2 government jobs found in Loughborough

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate PAYE: £22.41 per hour Job Reference OR(phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development, security and service support. Lead the delivery of ICT projects and service improvements, ensuring work is completed on time, within budget and to the required quality standards. Support the delivery of digital transformation and organisational change...

We're looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects and day-to-day operations across Service Desk, Infrastructure, Security and Development teams. * Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) * Pay: £22.41 per hour PAYE / £29.40 per hour Umbrella * Contract: 12 months+ | Immediate Start Key Responsibilities: * Manage ICT service delivery and service performance. * Lead ICT projects and continuous improvement initiatives. * Support digital transformation and organisational change. * Work closely with ICT managers, suppliers and stakeholders. * Ensure effective governance, cyber security, business continuity and risk management. About You: * Significant ICT Service Delivery or...