82 jobs found in New Malden

Service Manager  Sutton Council £32.71 PAYE per hour (exclusive of holiday pay) £45.20 LTD per hour (inclusive of holiday pay) About the RoleSutton Council is seeking an experienced and dynamic Service Manager to lead within its Children’s Services Locality Team. This is a key leadership role focused on ensuring statutory responsibilities are met while driving continuous improvement and delivering high-quality, child-centred services. You will play a pivotal role in ensuring safeguarding is prioritised and that children, young people, and families remain at the heart of practice. Key Responsibilities Provide strong leadership and expert guidance to a multidisciplinary team, ensuring safe, effective, and compliant service delivery Lead on service improvements to achieve the best possible outcomes for vulnerable children and families Apply professional judgement to interpret and implement policies in line with local and service needs Oversee day-to-day operations, including...

Do you have excellent customer service experience and seeking a new role? We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. The role is paying £12.94 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed the role could also go into a standby phase as the team is at capacity and candidates must be able to commit fully if successful after interview. Responsibilities: Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment. Separate...

Registered Manager – Children’s Residential Home London Borough of Hounslow 12-Month Contract 36 Hours per Week £26.15 per hour (Umbrella) We are seeking an experienced and motivated Registered Manager to lead the setup, registration, and launch of a brand-new 6-bed children’s residential home currently under construction and due for completion in June. This is a unique opportunity to shape a service from the ground up, build your own team, and ensure the highest standards of care, safeguarding, and compliance from day one. About the Role As Registered Manager, you will take full responsibility for establishing and leading the service, ensuring it is fully compliant and ready to provide outstanding care to children and young people. You will play a key role in: Leading recruitment, induction, and development of a brand-new staff team Driving the home through Ofsted registration Embedding a positive, safe, and nurturing cultureKey Responsibilities Lead, manage, and...

Delivery Station Supervisor £17.32 per hour Temporary to Permanent (After 12 successful weeks) Croydon - CR0 5 out of 7 days per week - mixture of AM and PM shifts; AM- 05:30-14:30  PM - 13:00-22:00  As a Delivery Station Supervisor, you will oversee the parcel handling operation in a high-volume e-commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.   Key Responsibilities; Supervise daily inbound, sorting, and outbound operations to ensure timely and accurate delivery. Lead a team of colleagues, assigning tasks and monitoring productivity. Optimise resources across shifts based on volume forecasts and real-time data. Maintain operational KPIs including on-time dispatch, error rates, and package accuracy. Support the onboarding and performance management processes for Delivery Station staff. Conduct daily briefings Ensure compliance with safety regulations, and internal operational...

Interim Home Manager  Locations Croydon / Maidstone / Crawley  Start ASAP £400- £500 day rate    We're seeking experienced Interim Home Managers  to provide strong, steady leadership to care homes in Croydon / Maidstone and Crawley. You'll bring confident operational oversight, excellent people‑management skills, and the ability to quickly stabilise, support and drive quality. Proven Home Manager or Interim Manager experience Strong CQC knowledge and ability to lead services Hands‑on leadership style with a focus on staff engagement and resident experience Immediate availability For more information, call Rebecca on (phone number removed)

Our client is a leading provider of commercial Business Centres in the Southeast with excellent customer service, transparency and flexibility at the heart of the company values. The company offer high quality flexible workspace and support services to a diverse community of small and growing businesses. They are seeking a proactive and organised Deputy Centre Manager on a 2-year fixed contract to support the Centre Manager in the smooth running of their busy business centre due to major refurbishment works that are taking place. The successful candidate will play a key role in ensuring the smooth day-to-day running of the centre, minimising disruption to clients and ensuring effective coordination and communication with contractors and customers throughout the project. Your role: * To support/deputise the Centre Manager with day-to-day operations and overall site management. * Ensure robust Health & Safety and Fire Safety procedures are maintained * To conduct viewings...

Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills * 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. * Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. * Demonstrated ability to influence at VP level and above * Demonstrated ability to build strong partnerships across teams. * Ability to use data and...

Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills * 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. * Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. * Demonstrated ability to influence at VP level and above * Demonstrated ability to build strong partnerships across teams. * Ability to use data and...

Project Manager - Client Implementation (Asset Owner) Contract Length: 9 months Location: London Hybrid Working: 3 days per week in the office Rate: Competitive, market‑aligned Role Overview An experienced Project Manager is required to join a Client Implementation Practice supporting a high‑priority initiative within the Asset Owner space. This role focuses on managing the transition of complex client implementation activities onto back‑office platforms and contributes to the successful delivery of an in‑flight programme. The role is both client‑facing and internally focused, working closely with external clients as well as internal technology and operational teams. It requires a high degree of flexibility and adaptability and offers exposure across multiple business areas and senior stakeholder groups. Key Responsibilities Manage end‑to‑end client implementation and transition activities onto back‑office platforms Act as a key interface with external clients throughout...

An excellent opportunity has arisen for an experienced Senior Customer Resolution Officer to join a reputable housing provider in London on a temporary basis. This is a key role responsible for leading the effective management of complaints, enquiries, and compliments, ensuring high standards of service delivery and positive outcomes for residents. You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: £24.50 - £25.50 Working Pattern: Hybrid Location: Greater London Key Responsibilities Lead the delivery of an effective complaints, enquiries, and compliments service, ensuring performance standards and timescales are met. Take responsibility for complex, multi-service complaints and specialist investigations from receipt through to resolution. Draft, review,...

New role: Assistant Manager – Credit (12m FTC) We’re currently working with a bank looking to hire an Assistant Manager within their Credit team. This role will focus on analysing and assessing credit proposals, supporting lending decisions, and managing loans through their full lifecycle. Key responsibilities: * Review and assess new and existing credit applications * Carry out due diligence and financial analysis * Support credit approvals and lending growth * Monitor loan performance and ongoing client risk What we’re looking for: * Experience within Credit / Lending in banking * Strong analytical and organisational skills * Ability to manage multiple proposals and deadlines 📩 If you’re interested or would like more information, feel free to get in touch

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high‑quality, resident‑focused housing management service across local communities. Working Pattern: Fully Site Based Location: London Rate: (Apply online only) Umbrella The Role The Housing Manager will lead and develop a high‑performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a...

Test Programme Manager - Ceded Reinsurance Location: City of London (Hybrid, 3 days onsite) Contract: 6 to 12 months Rate: £400 per day, Inside IR35 Your New Role An opportunity has arisen for an experienced Test Programme Manager to join a large-scale Ceded Reinsurance transformation programme within the London Market. This is a hands-on leadership role, suited to someone who can quickly embed into a complex environment, take ownership of the full testing lifecycle, and bring structure, governance, and pace to delivery from day one. You will work closely with the Programme Manager, leading all phases of testing across multiple workstreams, internal teams, and third-party vendors. Your Responsibilities Test Strategy and Governance * Define and own the overall Test Strategy and Master Test Plan * Establish testing standards, quality gates, and entry and exit criteria * Provide clear and concise reporting to senior stakeholders * Manage risks, issues, and dependencies within...

Volunteering Barnet Project Manager Location: Groundwork London offices in Waterloo and Angel and locations across the London Borough of Barnet Contract: End March 2027, fixed term with view to extend Salary: £33,000 to £35,000 depending on experience Hours: 37.5 hours per week (Applicants interested in working 4 days per week will be considered) Groundwork London is an equal opportunities employer and welcomes applications from all members of the community. Inspiring and supporting volunteering since 2015, Volunteering Barnet is the Borough’s Volunteer Centre, delivered by Groundwork London. Our aim is to unite volunteers and organisations to strengthen the community we support and promote all aspects of volunteering. Volunteering Barnet focuses on inspiring current and prospective volunteers to identify and start new volunteering opportunities in the borough and working with Voluntary, Community, Faith and Social Enterprise (VCFSE) organisations to embed quality volunteer...

My client in Greater London are looking to appoint a talented IT Product Manager on a Contract basis. This is a temporary Product Manager role within Digital Product & Development, responsible for leading the implementation and continuous improvement of digital solutions supporting Corporate Customer Services and the Register Office. What's on offer: Salary: £573 per day, Inside IR35*negotiable based on experience *please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the implementation and ongoing enhancement of digital solutions, including customer-facing platforms, appointment booking systems, and case management tools Manage the full product lifecycle, from discovery and design through to delivery and continuous improvement Drive the migration away from legacy systems, mitigating operational risks associated with unsupported technologies Engage and collaborate...

A London Local Authority is seeking an experienced Allocations Service Manager to lead a busy housing allocations function, reporting into senior housing leadership. Managing 2 Allocations Team Managers, a Homelessness Team Manager and a Reviews and Complaints Manager (with a total team of 23), overseeing the delivery of an effective and compliant allocations service. Ensuring housing registers and nominations are managed in line with legislation and policy, while driving service performance and improvement. Key Requirements Strong experience managing allocations services within a local authority Knowledge of Housing Act 1996 Part VI and allocations policy Experience overseeing homelessness pathways and nominations (Part VII desirable) Previous experience managing managers and large teams Ability to drive performance, service improvement and operational delivery Strong stakeholder management across housing needs, homelessness and wider services Experience with reviews / appeals...

A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service, reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints, ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling...

A London Local Authority is seeking an experienced Domestic Abuse Specialist Team Manager to lead a team of 4 within a housing options / homelessness service. You will be overseeing complex domestic abuse cases, ensuring legally sound Part VII / HRA decisions, and driving a trauma-informed, victim-centred approach to homelessness prevention and relief. Key Requirements Strong background in domestic abuse within housing options / homelessness Experience managing staff and high-risk caseloads Knowledge of Housing Act 1996, HRA 2017, safeguarding and MARAC Experience working towards or within DAHA accreditation standards Understanding of safe accommodation duties and pathways for survivors Ability to make and review robust homelessness decisions Strong partnership working with IDVAs, refuges and external agenciesDetails London (2-3 days in office) £300-£400 per day 6-month initial contractInterested? Get in touch with (url removed) for more details

IT Project Manager - Information Security | SOC | SOC Transformation Project | Hybrid - 2 days per week in the office - 3 days working from home | 6 Months Contract | £590/day Inside IR35 | LONDON | In this role you will support the procurement process for an outsourced Security Operations Centre (SOC). You'll manage the project to deliver all workstreams in line with key project milestones and agreed timescales. Desired experience will include prior experience of technology projects ideally within a regulated environment. Your Essential Skills and Experience: Experience of Technology projects (e.g. SOC transition, systems development, infrastructure, service transition) A working knowledge of governance, standards, and controls within project management. Strong financial acumen with understanding of budgetary control and ability to provide detailed project financial management and reporting. Previous experience working within a regulated environment and governance SOC...

PMO Manager - Business Process Outsourcing Rate: £460 to £525 per day (Inside IR35) Location: Hybrid working Clearance: Active SC Clearance required Duration: Initial 6 months with extension potentialKey Skills: Must have BPO experience clearly outlined on your CV Ideally have worked in a Government or Police environment PMO Manager required for a high-profile account delivering multiple strategic programmes within a complex, enterprise environment. This is a key leadership role responsible for establishing, governing, and optimising the account-level PMO to ensure consistent, high-quality delivery across a portfolio of initiatives. This position will suit an experienced PMO professional with a strong governance background and proven ability to operate at programme and portfolio level, working closely with senior stakeholders. Key Responsibilities PMO Leadership & Governance Establish and lead the account PMO strategy, operating model, and governance framework Define...