6 jobs found in Pontypridd

Your new company An award-winning Financial Services company based in the Nantgarw area. Your new role Working as a Team Leader in the Customer Services team, you will lead a team of 10 agents. Role overview The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental objectives and identify and implement training needs of team members. To deputise for the Contact Centre Manager in their absence. Role deliverables* Manage and motivate team members in order to maintain and improve service and standards, and to work effectively to achieve team and organisational goals * Monitor staff performance; carry out monthly appraisals and be responsible for supporting the personal development of employees within the team by identifying and implementing training...

Description Key responsibilities: To deliver the work programmes specifically in relation to the requirements of the Civil Contingencies Act and other statutory regulations. To be responsible for leading specialist work streams. Rotation of work streams will be at the discretion of the Principal Emergency Management Officer. To prepare plans and procedures to help facilitate an integrated internal and external response to incidents. To assist in the preparation and delivery of training programmes and exercises to help improve the council's emergency preparedness. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Educated to degree level standard or equivalent work-related attainment experience Diploma (or equivalent in Emergency Planning, Business Continuity, or related field, government systems. Advanced – Microsoft Office, Word, Excel, Outlook, social media, and CRM Criteria for Shortlisting - Ideal Candidate Profile:...

Delivery Station Supervisor  £17.32 per hour  Temporary to Permanent (After 12 successful weeks) Bristol- BS11 Shifts Available: (please note we cannot change or amend shifts)  Sun-Thur 06.00-15.00 Sun-Thur 13.00-22.00  At this depot you will be working in a high-volume e-commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.   Duties; Oversee daily inbound, sorting, and outbound operations Lead teams, assign tasks, and monitor productivity Allocate resources based on volume and real-time data Maintain KPIs (on-time dispatch, accuracy, error rates) Support onboarding and performance management Deliver daily briefings Ensure safety and operational compliance Work with transport partners to resolve issues Produce shift reports and escalate risks Your Experience: Previous experience in a warehouse/logistics lead role Good communication and organisational skills. Basic computer skills...

Job Title Site Operations Coordinator Summary We’re looking for an experienced Site Operations Coordinator to oversee and manage essential on-site services at a nuclear power station in Somerset. This role is ideal for someone with strong organisational and leadership skills, who can coordinate teams and maintain high standards across administrative, onboarding, and reception functions. Offering a competitive salary, this is a great opportunity to take ownership of operational delivery at a critical site. Salary £40,000 – £60,000 per annum Location and Working Pattern Somerset – on-site at a nuclear power station Client Overview Our client operates in the energy sector, delivering large-scale solutions to support major infrastructure projects. They are committed to maintaining safety, compliance, and efficiency within highly regulated environments. Responsibilities Coordinate and supervise all administrative, vetting, onboarding, and reception functions on site Act as...

Social Worker required to join as an Deputy Team Manager work within the Children in Care Team based in Keynsham in the historic county of Bath and North-East Somerset. This is an exciting opportunity with excellent rates of pay up to £38-40ph. 3 month contract but with the opportunity to extend. 22.5 hours per week (3 days). Expectation would be office based in Keynsham at least 2 days a week as a minimum. We are seeking an experienced and motivated Deputy Team Manager to join our Looked After Children (LAC) / Children in Care (CIC) Team in Bath and North East Somerset. This is an exciting opportunity for an ambitious Senior Social Worker or Deputy Team Manager looking to step into a leadership role within a supportive and forward-thinking local authority. You will work alongside the Team Manager to lead, develop and support a team of Social Workers and Personal Advisors to achieve the best possible outcomes for our children and young people in care. Key Responsibilities...

Our client is looking for industrial and residential cleaning supervisors to work on an ongoing temporary basis across various sites, car driver essential, mileage will be paid. * Previous supervisory experience * Maintaining quality standards * Car driver essential to access various locations * Days and hours can vary so must have flexibility * Must have safety footwear