May 13, 2026
Retention & Renewals Manager (12 Month FTC – Maternity Cover)
Location: Sheffield City Centre, Hybrid Working
Type: 12 Month FTC – Maternity Cover
This is an excellent opportunity to lead an established customer-facing team focused on delivering measurable customer value, strengthening engagement, and driving long-term customer retention and renewals.
We are delighted to be recruiting for a Retention & Renewals Manager on behalf of a global SaaS organisation with their Head Office in Sheffield City Centre.
The Opportunity
You will inherit a high-performing team, maintaining momentum while embedding a proactive, value-led approach to customer engagement.
The role combines strong people leadership with commercial awareness, ensuring customers fully adopt solutions, recognise ongoing value, and successfully renew.
Key Responsibilities
* Lead, coach and develop a customer-facing team (c.10–15 people)
* Drive proactive customer engagement focused on adoption,...
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CV-Library
S1, Sheffield, South Yorkshire
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