3 customer service jobs found in Tamworth

A well-established and growing logistics business in Lutterworth is seeking a Logistics Account Manager / Service Delivery Manager to take full ownership of a major new contract supplying distribution and transport services to a high-profile FMCG client across a national network. This is not a passive account management role. The successful candidate will act as the client's voice inside the business, holding internal transport and operations teams to the same standard the client expects. The role requires someone who will proactively monitor service delivery, challenge performance where it falls short and drive accountability across a network of area transport managers to ensure the contract runs exactly as it should. The Role The Logistics Account Manager / Service Delivery Manager will be responsible for the day-to-day operational delivery of a significant logistics contract, acting as the single point of accountability between the client and the internal operation. This...

Head of Service - Older People Commissioning Local Authority | Birmingham (3 days per week on-site) £450-£600 per day (Inside IR35) 6-9 Month Interim Contract A Midlands-based Local Authority is seeking an experienced Head of Service for Older People Commissioning to provide strategic leadership across adult social care commissioning services, with a particular focus on care homes, residential care and domiciliary care provision.This is a key interim leadership role within a high-profile transformation programme and would suit an established commissioning leader with strong partnership, commercial and operational experience. Key Responsibilities Lead the strategic commissioning and contract management of older people's services. Drive market development and sustainability across residential, nursing and domiciliary care services. Support service transformation and deliver improved outcomes for residents. Build effective relationships with providers, health partners and senior...

An exciting opportunity has arisen for a Programme Manager to join an internationally established 1st tier automotive supplier on a contract basis (Outside IR35) The succesful Programme Manager will be responsible for introducing new projects into the business from concept through to production. Further responsibilities will include: *Supporting the program feasibility checks (strategic, commercial, technical) and has full program responsibility from the programme award to SOP. *Identification and selection of support services (tooling and tier 2 suppliers). *Throughout the development process the Programme Consultant will be required to support the team and ensure that the program budget will be met. *Liaison with all Internal & External Departments (Including Design, Manufacturing & Sales). *Ensure that Suppliers produce, deliver and work to robust programme timing plans. *Creation of Specifications and Design Guidelines for all Commodities. *Liaison with the Customer for...