May 21, 2026
Job Title: Compliance & Complaints Manager
Location: Primary Care Network – King’s Lynn
We are currently seeking an experienced Compliance & Complaints Manager to join a well-established Primary Care Network based in King’s Lynn.
This is an excellent opportunity for a healthcare professional with a strong background in compliance, governance, and complaints management within a primary care or wider healthcare setting.
Key Responsibilities:
* Manage and oversee the full complaints process across the PCN
* Ensure compliance with relevant healthcare regulations, standards, and policies
* Support practices within the network to maintain high levels of clinical governance
* Investigate and resolve complaints in a timely, professional manner
* Work closely with clinical and operational teams to improve patient experience and service quality
* Maintain accurate documentation and reporting for audits and governance requirements
Requirements:
* Previous...
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King's Lynn, Norfolk
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