6 bpm developer jobs found

Senior Project Manager - Customer Service & Case Management Transformation Location: Durrington, West Sussex Day Rate: £650-£750 per day (Inside IR35) Contract: 6 months initially, scope for up to 2 years - hybrid working arrangements Start Date: ASAP We are seeking an experienced Senior Project Manager to lead the delivery of major case management and customer service transformation programmes. This is a pivotal role focused on improving customer journeys, enhancing operational efficiency, and ensuring regulatory compliance through the implementation of modern case management platforms, workflow automation and data‑driven service processes. The ideal candidate will have deep expertise in customer service transformation within regulated environments, strong leadership across business and technical teams, and a proven track record of delivering complex digital change programmes. Key Responsibilities Programme & Delivery Leadership Lead end-to-end delivery of case...

PMO Manager Security Clearance: SC/NPVV3 & CTC Required (Must hold or be eligible) We are seeking a strategic PMO Manager to architect and lead the Project Management Office for a high-security global account. You will act as the "command centre" for the account, ensuring that all strategic initiatives are delivered with governance, transparency, and clinical precision. Key Areas of Impact Governance & Compliance: Establish the "rules of the road" using Waterfall, Agile, or Hybrid methodologies. Ensure all project delivery meets rigorous audit and quality standards. Portfolio Intelligence: Provide the "single source of truth" for leadership. You'll manage dependencies, mitigate enterprise-level risks, and optimize resource utilization across the account. Executive Partnership: Serve as a trusted advisor to senior stakeholders, translating complex project data into high-level KPIs and actionable insights. Matrix Leadership: Mentor and develop a team of PMs and...

Luxury Travel Retail Manager - 12 Month FTC This leading luxury tour operator is looking for an experienced & dynamic Luxury Travel Retail Manager to lead and inspire a team of travel consultants in their busy Bluewater store on an initial 12 month FTC. This is a fantastic opportunity to join this multi award winning travel company who put their team at the heart of everything they do, with a basic salary of £35,600 basic PLUS lucrative uncapped commission and a range of exceptional company benefits. Luxury Travel Retail Manager - Role & Responsibilities Accountable for meeting and exceeding retail sales targets. To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit. Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity. Day to day running of the store including operations and...

Join Our Team as a Technical programme Manager - GenAI Safety & Experience (Customer Operations)! Are you ready to take on a pivotal role at the forefront of the GenAI revolution in customer support? We're on the lookout for a passionate and skilled Technical programme Manager to help us elevate safety and user experience standards in an AI-driven world. This is an exciting opportunity to be part of a transformative journey where your expertise will help shape the future of customer interactions! Position Details: Location: E1, London (hybrid) Contract Length: 12 months (with potential for extension) Start Date: ASAP Working Hours: Monday to Friday, 9 AM - 6 PM Pay Rate: £52.49 per hour Your Mission: As our Technical programme Manager, your core focus will be on ensuring that our GenAI tools not only scale effectively but also maintain and enhance safety detection capabilities. This role isn't just about automation; it's about creating a digital safety net that understands...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a seasoned Integration Architect ready to make a significant impact in the utilities industry? Our client is on the lookout for a dynamic Digital Integration Lead who is passionate about driving seamless integration of Digital Engineering platforms across the organization. If you thrive in a fast-paced environment and have a knack for ensuring coherent data flows and interoperability, we want to hear from you! Role: Integration Architect Duration: 6 Months (extension options) Location: Warwick (Remote, 1 day a month in office) Rate: £950 per day (umbrella) Key...

Mainteance Manager, Temp to Perm, 20.00 per hour, Hamilton Benefits * Temp-to-perm opportunity with career progression potential. * Competitive pay at £20.00 per hour. * Standard working hours, Monday to Friday, with a 30-minute lunch. * Exposure to diverse maintenance contracts and high-profile clients. * Opportunity to lead and develop a skilled team of engineers and subcontractors. Responsibilities * Hours: Monday to Friday, 8:00am – 4:30pm (40hrs) * Manage day-to-day delivery of reactive maintenance and planned preventive maintenance (PPM) contracts. * Ensure all work meets agreed SLAs, KPIs, and quality standards. * Oversee job allocation, progress tracking, and completion via internal systems. * Lead and manage a team of engineers and specialist subcontractors, ensuring performance, compliance, and productivity. * Act as the main point of contact for key clients, building strong relationships and handling escalations professionally. * Monitor...