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Temporary Customer Complaints Manager Location: East London (Barking) Contract: Temporary (Initial 3-6 Month Contract) Working Pattern: Hybrid - 2 days per week in the office, with the remainder worked remotely. Rate: £250-£350 per day (DOE) Start Date: ASAP About the Opportunity An established organisation operating within the housing and property sector is seeking an experienced Customer Complaints Manager to join their team on an interim basis. This is an excellent opportunity for a complaints professional with a strong housing background to lead customer complaint resolution, drive service improvements, and ensure compliance with regulatory and Ombudsman requirements. The Role Reporting into senior leadership, you will be responsible for managing the end-to-end complaints process, ensuring all complaints are handled fairly, consistently, and within required timescales. You will lead investigations into complex and escalated complaints, identify root causes, provide...