11 contact centre advisor jobs found

Test Manager - Service Transformation Lab (Modern Workplace Platform) Locations: Leeds or Edinburgh (40% in-office) Contract: 12 months Inside ir35 Why this role matters The Modern Workplace Platform powers how 60,000+ colleagues interact with technology every day. The Service Transformation Lab (STL) delivers modern, insight-driven services that are reliable, resilient, and colleague centric. As our Test Manager, you will lead high quality testing across multiple agile feature teams to ensure everything we release is robust, intuitive, and ready for real world use. This role is ideal for someone who enjoys collaboration, clarity, and continuous improvement, and who wants to make a meaningful difference to colleague experience at scale. What you'll do Own the test strategy for several SAFe aligned feature teams, ensuring clear and efficient test processes across sprint and PI cycles. Coordinate system, integration, functional, regression and user testing, ensuring test...

Job Title: Business Support Manager Duration: 7 months, extensions likely Location: Chester/Hybrid (3 days in the office, 2 days WFH) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an analytical thinker with a knack for optimising business processes? Do you thrive in dynamic environments and want to play a pivotal role in a global organisation? Our client, a leader in the banking industry, is searching for a talented Business Support Manager to join their Global Markets Operations (GMO) team! Role Overview As the Business Support Manager, you will be a strategic partner, supporting a wide range of...

Tempting Recruitment are working alongside our client, a Local Authority, who are looking to recruit an experienced Registered Manager to join their team based in London      JOB DETAILS PAY RATE: £30 -£40 per hour  WORK TYPE: Temporary  WORK PATTERN: Full Time LOCATION: London      JOB SUMMARY At Tempting Recruitment, we are proud to be working on behalf of a passionate and purpose-driven care provider dedicated to transforming the lives of vulnerable children. Founded by three individuals with deep-rooted values, this organisation is committed to creating safe, nurturing, and inclusive homes where children can build confidence, resilience.  With a child-centred philosophy, their mission focuses on the present as much as the journey ahead, promoting emotional well-being, essential life skills, and personal development every step of the way. JOB DESCRIPTION The duties and responsibilities of the role will include: We are seeking a highly experienced and motivated...

Lead Tax Manager Contract: 6 Months (Extension Possible) Rate: Up to £600 per day (Inside IR35) Location: Hybrid – UK based with 40–60% office attendance (multiple office locations available - York, Cambridge, Manchester, Carlisle) An exciting opportunity has arisen for an experienced Lead Tax Manager to join a large and complex organisation on an initial 6-month contract. This role will sit within the wider finance function, providing specialist tax expertise across multiple business areas and supporting a range of tax compliance and advisory activities. This position will play a key role in ensuring robust tax processes, providing expert guidance on complex tax matters, and supporting ongoing compliance across several tax areas. Key Responsibilities * Lead IR35 compliance activity, ensuring appropriate processes, governance and guidance are in place across the organisation. * Oversee data collection and review processes for PAYE Settlement Agreement (PSA) returns and...

Lead Tax Manager Contract Length: 6 months + potential extensions Location: Hybrid - can be based anywhere in the UK, with 40-60% attendance at a local office (York, Cambridge, Manchester, Carlisle) IR35: Inside Pay Rate to Candidate: £600 / day umbrella A Tax Manager is required to join a public organization on a contract role. The Lead Tax Manager will provide senior-level tax expertise and act as the lead specialist for IR35, taxable benefits, and corporation tax, while supporting VAT compliance as part of the wider Compliance & Financial Accounting Team. The role spans operational tax work, process improvement, advisory activity, and stakeholder engagement, including interactions with HMRC and the Government Tax Centre of Excellence. Key Responsibilities Lead IR35 compliance, setting and maintaining robust processes and guidance. Oversee data capture and review for PAYE Settlement Agreement (PSA) return. Ensure full compliance and governance for all taxable benefits....

Lead Tax Manager Contract Length: 6 months + potential extensions Location: Hybrid - can be based anywhere in the UK, with 40-60% attendance at a local office (York, Cambridge, Manchester, Carlisle) IR35: Inside Pay Rate to Candidate: £600 / day umbrella A Tax Manager is required to join a public organization on a contract role. The Lead Tax Manager will provide senior-level tax expertise and act as the lead specialist for IR35, taxable benefits, and corporation tax, while supporting VAT compliance as part of the wider Compliance & Financial Accounting Team. The role spans operational tax work, process improvement, advisory activity, and stakeholder engagement, including interactions with HMRC and the Government Tax Centre of Excellence. Key Responsibilities Lead IR35 compliance, setting and maintaining robust processes and guidance. Oversee data capture and review for PAYE Settlement Agreement (PSA) return. Ensure full compliance and governance for all taxable benefits....

Lead Tax Manager Contract Length: 6 months + potential extensions Location: Hybrid - can be based anywhere in the UK, with 40-60% attendance at a local office (York, Cambridge, Manchester, Carlisle) IR35: Inside Pay Rate to Candidate: £600 / day umbrella A Tax Manager is required to join a public organization on a contract role. The Lead Tax Manager will provide senior-level tax expertise and act as the lead specialist for IR35, taxable benefits, and corporation tax, while supporting VAT compliance as part of the wider Compliance & Financial Accounting Team. The role spans operational tax work, process improvement, advisory activity, and stakeholder engagement, including interactions with HMRC and the Government Tax Centre of Excellence. Key Responsibilities Lead IR35 compliance, setting and maintaining robust processes and guidance. Oversee data capture and review for PAYE Settlement Agreement (PSA) return. Ensure full compliance and governance for all taxable benefits....

An opportunity has arisen for an experienced Tax Manager to join a large and complex public sector organisation on an initial 6-month contract. The Tax Manager will play a key role within the central finance function, providing specialist tax expertise across a number of entities within the wider organisation. The position will focus on ensuring strong compliance and governance across a range of tax matters, with particular emphasis on IR35, employment taxes and corporation tax. Working closely with senior finance colleagues and operational stakeholders, the Tax Manager will provide technical guidance, support complex tax queries and contribute to the ongoing development of tax processes and controls. Key Responsibilities Leading and maintaining IR35 compliance processes and guidance Overseeing the preparation and review of PAYE Settlement Agreement (PSA) returns Ensuring compliance across taxable benefits and employment tax obligations Managing corporation tax compliance...

Lead Tax Manager Contract Length: 6 months + potential extensions Location: Hybrid - can be based anywhere in the UK, with 40-60% attendance at a local office (York, Cambridge, Manchester, Carlisle) IR35: Inside Pay Rate to Candidate: £600 / day umbrella A Tax Manager is required to join a public organisation on a contract role. The Lead Tax Manager will provide senior-level tax expertise and act as the lead specialist for IR35, taxable benefits, and corporation tax, while supporting VAT compliance as part of the wider Compliance & Financial Accounting Team. The role spans operational tax work, process improvement, advisory activity, and stakeholder engagement, including interactions with HMRC and the Government Tax Centre of Excellence. Key Responsibilities Lead IR35 compliance, setting and maintaining robust processes and guidance. Oversee data capture and review for PAYE Settlement Agreement (PSA) returns. Ensure full compliance and governance for all taxable benefits....

Sourcing Manager Edinburgh or Bristol 6 months contract Salary from £70,000pa DOE plus extensive benefits, details below - day rate option also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Sourcing Manager to join...

Sourcing Manager Edinburgh or Bristol 6 months contract Salary from £70,000pa DOE plus extensive benefits, details below - day rate option also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Sourcing Manager to join...