13 customer experience coordinator jobs found

We are currently supporting a Local Government organisation in the recruitment of an experienced Council Tax Manager to join the Revenues service on an interim basis for an initial 6-month contract. This is an excellent opportunity for an experienced Revenues professional to provide operational leadership during a busy period of change and support the delivery of an efficient and customer-focused Council Tax service. Key Responsibilities * Oversee the effective management and reduction of a high-volume Council Tax correspondence backlog * Coordinate and allocate workloads across the Revenues team to ensure service delivery targets are met * Support the accurate and timely set-up, maintenance, and closure of Council Tax accounts * Drive process improvements and identify opportunities to enhance efficiency across the service * Ensure residents are billed accurately and income collection is maximised * Provide day-to-day operational leadership, support, and...

Operations Manager - Transport Hub (Children's Services) 📍 Location: Perceval House 🏢 Office Presence: Minimum 2 days per week 📅 Contract: 3 months initial (likely extension) ⏰ Start Date: ASAP 💼 Rate: £28.60 PAYE | £38.19 Umbrella About the Role We're seeking an experienced Operations Manager to join a busy, high-impact Transport Hub within Children's Services. This is a pivotal role focused on ensuring the safe, compliant, and efficient delivery of transport services to children and vulnerable adults. You'll work closely with senior leadership, managing day-to-day operations and driving continuous service improvement while maintaining the highest standards of safeguarding and customer care. Key Responsibilities Lead and oversee the daily operations of a fast-paced transport service Line manage staff and coordinate large-scale frontline teams, including transport officers and passenger assistants Support commissioning activities including procurement, contract...

Job title: Senior Product Manager Location: Location (hybrid) Contract Own the end-to-end product management of International Online D2C channel - driving the customer experience, conversion, and revenue growth across European, North American, and APAC markets. Translate international customer needs and commercial objectives into a prioritised roadmap spanning three core investment areas: online experience optimisation (closing the conversion gap with UK), post-purchase and local fulfilment (enabling faster delivery via ZEOS and regional distribution), and platform performance (improving site speed, SEO visibility, and determining the long-term platform strategy). Coordinate across a complex dependency landscape - including Global-E, Salesforce Commerce Cloud, and UK platform teams - while partnering closely with UX, Technology, and International commercial stakeholders to balance speed-to-market with technical sustainability. Act as the voice of the international customer: use...

IT Sourcing Manager Birmingham, Bristol, Edinburgh, Halifax, Leeds / Hybrid 6 months contract Salary from £75,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for an IT Sourcing...

Project Manager - Rocket Propulsion Kidderminster, Worcestershire (Hybrid available) 6 month contract Rate dependant on experience A truly unique opportunity to join a world leading Rocket Propulsion Technology organisation! We develop and manufactures a range of solid propellant rocket motors for use in Defence & Security. A vacancy has arisen for a Project Manager to be accountable for the overall direction, coordination, implementation, execution, control and completion of specific projects of work ensuring consistency with company strategy, commitments and business targets. ESSENTIAL DUTIES & RESPONSIBILITIES - Project Manager - Rocket Propulsion The generation, maintenance and delivery of project plans in support of bids for new business. The definition, generation and execution of project plans for contracted work according to business needs. Scope could include development, production or research projects. Improving project value and project margin through...

MERITUS are recruiting for a Project Manager to join the Flight and Integration team at a large Aerospace business based in Filton. LAB TEST MEAN PROJECT MANAGER - INSIDE IR35 - £45 PER HOUR - 12 MONTHS - FILTON - 1 STAGE INTERVIEW - SECTOR: AEROSPACE An opportunity has arisen for a Project Lead to support a specialist Flight & Integration Test environment within a major aerospace organisation. The role sits within a multi-site engineering and test capability responsible for delivering and supporting laboratory and flight test solutions, digital platforms, and technical data services used to validate, integrate, and support aircraft modification and certification activities. The successful candidate will support the development of infrastructure required for the construction, commissioning, and operational delivery of a hydrogen-focused test facility, alongside multiple test benches supporting a wider fuel systems test programme. Responsibilities Lead the delivery of...

NHS Project Manager – 6-month Contract – Outside of IR35 - London My customer is seeking an experienced NHS Project Manager to lead a range of digitisation and EPR-focused projects, supporting improvements across clinical, operational, and business services. The Project Manager will have strong experience in Demand Management and Demand Processing, ideally within large-scale NHS digital transformation environments. The successful candidate will play a key role in coordinating digital initiatives, prioritising incoming demand, and ensuring the successful delivery of EPR and wider healthcare technology projects. Key Skills from the NHS Project Manager: Proven experience as a Project Manager within the NHS or wider healthcare sector. Strong experience delivering digitisation, EPR, or healthcare IT transformation projects. Demonstrable experience managing demand management and demand processing functions within digital teams. Experience managing multiple concurrent projects across...

LUXURY BRAND MARKETING MANAGER – LONDON A globally recognised luxury global brand is seeking a Brand Marketing Manager to join their team on a 6-month contract. 📍 Bond Street, London 💰 £45,000 🏡 Hybrid – 3 days in office ⏳ 6-Month Contract ⚡ ASAP Start Brand Marketing Manager - Key Responsibilities: • Execute high-impact brand campaigns, events & activations across Europe • Manage projects end-to-end from creative ideation to post-event analysis • Coordinate complex event logistics with exceptional attention to detail • Partner with internal teams & external suppliers to deliver flawless execution • Lead print & digital OOH campaign implementation • Support omnichannel content & customer engagement strategies • Manage budgets, vendors, gifting, hospitality & branded experiences Brand Marketing Manager experience: • Previous marketing experience within luxury, retail or lifestyle sectors • Proven experience executing events & managing multiple stakeholders •...

ROLE TITLE: T2 Service Manager LOCATION: London / Remote CLEARANCE: Must be eligible for BPSS We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: As a Service Manager, you will support programme and project management activities while operating within structured governance frameworks. Working closely with delivery managers, product managers, programme leads and portfolio...

Project Manager - Rocket Propulsion Kidderminster, Worcestershire (Hybrid available) 12 month contract Rate dependant on experience A truly unique opportunity to join a world leading Rocket Propulsion Technology organisation! We develop and manufactures a range of solid propellant rocket motors for use in Defence & Security. A vacancy has arisen for a Project Manager to be accountable for the overall direction, coordination, implementation, execution, control and completion of specific projects of work ensuring consistency with company strategy, commitments and business targets. ESSENTIAL DUTIES & RESPONSIBILITIES - Project Manager - Rocket Propulsion The generation, maintenance and delivery of project plans in support of bids for new business. The definition, generation and execution of project plans for contracted work according to business needs. Scope could include development, production or research projects. Improving project value and project margin through...

Transport Supervisor - temp-to-perm Location: Lutterworth–Daventry area Salary: £32,000 (depending on experience) Hours: Monday to Friday, 15:00 – 00:00 (No bank holidays) Role Overview We are looking for a PM Transport Supervisor to oversee transport operations, ensuring efficient fleet management, strong team coordination, and high levels of customer service. Key Responsibilities Manage and oversee the daily operation of the transport fleet Supervise and support the driver team Ensure handover of goods and loadout runs on time and efficiently Maintain high standards of customer service Monitor compliance with transport regulations and company procedures Act as a key point of contact for operational queries and issues Requirements Previous experience in a transport or logistics environment Strong team management and organisational skills Good communication and problem-solving abilities Ability to work in a fast-paced environment Basic What We Offer...

Change Manager - ServiceNow Remote 3–6 Month Contract £280-£290/day Outside IR35 We are seeking an experienced Change Manager expert with ServiceNow Enterprise Environment working with Change Management framework. ideally in May/June 2026.  Mainly remote; however, there may be occasional travel to customer sites. This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy. Key skills and experience: Own and drive the Change Management process, ensuring efficient coordination and communication of all Change Requests. Experience working within an enterprise ServiceNow environment. Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes. A strong understanding of Change Management principles is a must i.e.  ITIL V3, V4 based You will work within an ITIL based Change Management framework in which...

Project Configuration Manager Contract up to 01/04/2027 Based in Filton Offering £40ph Inside IR35 Do you have experience in configuration management? Do you have an understanding of change processes? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Project Configuration Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Act as the Project Change Leader (PCL) for Changes in the Wing perimeter, and be a leader of the Multi-Functional Team (MFT) Responsible to lead and coordinate all required contributors (engineering, chief engineering, manufacturing engineering, procurement, supply chain, customer services, product offer, FAL,...