5 customer service associate jobs found

We are currently recruiting for an experienced Benefits Service Manager to lead the delivery of a high-performing Revenues and Benefits service within a busy local authority environment. This is a key leadership role responsible for managing the administration of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments and associated support schemes, ensuring services are delivered efficiently, compliantly and in line with corporate objectives. The successful candidate will oversee operational performance, lead large processing teams and drive service improvements through effective performance management, legislative implementation and the use of emerging technology. The Role ·Lead the day-to-day operation and performance of the Benefits service, ensuring efficient administration of Housing Benefit, Council Tax Reduction, Single Support Grant schemes and Discretionary Housing Payments. ·Manage a large operational team including delivery managers, quality...

Sourcing Manager Edinburgh or Bristol 6 months contract Salary from £70,000pa DOE plus extensive benefits, details below - day rate option also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Sourcing Manager to join...

Sourcing Manager Edinburgh or Bristol 6 months contract Salary from £70,000pa DOE plus extensive benefits, details below - day rate option also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. They are looking for a Sourcing Manager to join...

Trader voice Project manager London and Bromley 12 month contract Inside ir35 Description: Everyday associates rely on infrastructure and applications, solutioned and engineered by the Real Time Communications team to do their best work and serve our customers globally. As a team, we have a responsibility to them to provide a first-class service and we also have a responsibility to continuously improve.For this reason, I am looking for a project delivery manager is who is passionate about analytics and leading small, focused teams to deliver. The successful candidate will be a member of my team and join a group of people dedicated to bringing new technology to life at the bank, modernising our tools and creating reliable, predictable experiences that make a great place to work. About you: You will be a seasoned project manager primarily defining and driving waterfall schedules intersected with Agile teams. You will play a key role in delivering from concept, through...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme. This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured end-to-end Release Management capability. You will coordinate releases across multiple applications and delivery teams, ensuring strong governance across Change and Release processes. The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability. The Role Manage the full Release Management lifecycle across multiple applications. Schedule and coordinate releases across delivery teams and service environments. Manage the release process from development through testing into production. Track release activity and report any non-conformance within the customer environment....