2 customer service retention specialist jobs found

NEW FTC RoleInternal Account ManagerCreweSalary Experience DependentRole OverviewWe are seeking a proactive and customer-focused Internal Account Manager to manage and grow a portfolio of client accounts. The successful candidate will be responsible for maintaining strong client relationships, driving revenue growth, and leveraging Salesforce CRM to manage pipelines, track performance, and deliver insights.🎯 Key ResponsibilitiesClient Relationship Management Build and maintain strong, long-term relationships with key client stakeholders Act as the primary point of contact for assigned accounts Understand client needs, objectives, and business challenges Conduct regular client meetings, reviews, and check-insRevenue Growth & Account Development Identify and drive upsell and cross-sell opportunities Manage account plans to achieve revenue and growth targets Support renewals and contract negotiations Monitor account performance and proactively address risksSales & Pipeline...

Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm Sector: Healthcare Based: Office / Hospital Key...