Mar 18, 2026
Hays are now looking for a Service Transition Manager / SME.
In the role, you will ensure new and changed services are delivered into live operations smoothly, safely, and with full operational readiness. You'll work closely with our clients delivery teams to guide controlled transition, assure service acceptability, and maintain alignment across technical and business stakeholders.
Circa £600 p/d Inside IR35
Hybrid - 2 days P/W in Taunton, 3 days WFH
6 Month Contract - likely to be extended
Candidates must hold valid SC Clearance
What You'll Be Doing
Acting as a key stakeholder for delivery teams from project inception through to go‑live, ensuring early capture of service transition requirements.
Supporting teams with the creation and review of Service Acceptance Criteria, Support Models and Service Transition Packs.
Running regular engagement sessions with Project Managers, Delivery Leads, and operational teams to track transition progress.
Reviewing project deliverables and...
| IR35 Status: |
Inside IR35
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CV-Library
Taunton, Somerset
Contractor