Mar 13, 2026
We are seeking a Benefits Manager to lead and develop our Benefits team, ensuring efficient, accurate and customer-focused service delivery.
About the Role
As Benefits Manager, you will be responsible for managing the benefits function within the Revenues & Benefits service, with a focus on Housing Benefit, Council Tax Reduction and related workstreams. You will provide strategic and operational leadership, oversee the delivery of high-quality work, and ensure compliance with legislative and service standards.
Key Responsibilities
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Lead and manage a team within a busy Revenues & Benefits service, providing line-management support, development and performance oversight.
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Oversee the accurate processing of Housing Benefit and Council Tax Reduction cases in line with legislation and best practice.
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Provide technical guidance on complex assessments, legislative changes and policy implementation.
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Manage work allocation and workflow to...
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CV-Library
West Midlands, UK
Contractor