2 neighbourhood officer jobs found

We are recruiting on behalf of our client for an experienced Neighbourhood Services Manager to join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately 16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes. The successful Neighbourhood Services Manager will receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role. Key Responsibilities of a Neighbourhood Services Manager: Lead and manage a high-demand neighbourhood housing management service. Drive service improvement, operational performance, and customer satisfaction. Provide leadership across neighbourhood management and anti-social behaviour (ASB)...

Housing Services Manager Hours: 35 hours per week Location: Office-based Loughborough Estate Management Board (LEMB) manages housing services on behalf of residents and works in partnership with local authority to deliver high-quality housing management services. The organisation is committed to excellent customer service, community development, resident satisfaction, equality, diversity, health and safety, and value for money. Housing Services Manager Day to day duties: * Lead and manage the Housing Management Service, ensuring excellent service delivery to tenants and leaseholders. * Manage and support housing staff, including recruitment, training, appraisals, performance management, and development. * Oversee income collection, tenancy management, anti-social behaviour (ASB) cases, complaints, community engagement, and void property management. * Monitor service performance, prepare reports, and ensure key performance targets are achieved. * Develop and review housing...