2 resident liaison officer jobs found

BD Group is seeking an experienced and driven Technical Supervisor to oversee our Reactive Repairs and WIP team. This is a fantastic opportunity for a motivated individual with strong technical expertise, excellent communication skills, and a proactive approach to managing operatives and subcontractors in a fast-paced environment. Key Responsibilities * Oversee and manage the Reactive Repairs and WIP teams from first report through to completion. * Supervise directly employed operatives and specialist subcontractors, ensuring high standards of workmanship and performance. * Conduct site visits, pre- and post-inspections, and monitor works to ensure compliance with quality and safety standards. * Ensure accurate raising, allocation, and completion of work orders, including chasing progress and managing invoicing processes. * Liaise with scheduling teams to ensure job specifications and durations are accurate and fit for purpose. * Monitor and report on contractor and...

Working with Income colleagues and under the direction of the Area Income Manager you will play a key role in providing an effective income management service for Town and Country Housing: * Provide a comprehensive customer focused Income Management service. * Support the Area Income Manager, Income Managers and Income Officers in providing services to tenants. To ensure records are well managed and maintained ensuring high levels of customer satisfaction with Income Services. * Represent TCH, liaising with residents and partner agencies. * Manage rent accounts in accordance with the policies and procedures of TCH, including covering the work of absent Income Managers and Income Officers as required. * Work with internal teams and external agencies to ensure effective communication around collection, support and enforcement of payments due, ensuring appropriate engagement with Tenancy and Money Support to provide support as a preventative tool. Salary: £31,160 Hours: 35...