10 service administrator jobs found

Pay: From £15.86 per hour Job Description: Team Leader – Service Delivery Support Location: ST1 Hours: 20HRS ( Between 5pm-9pm Mon-Friday. Sat or Sunday Morning) Pay: £15.86 40% Hybrid Working Start Date: Immediate Starts Available An excellent opportunity has arisen for a Team Leader to join our service delivery support function. You will lead a small operational support team in a fast‑paced environment, ensuring accurate data management, strong customer service, and consistent delivery of KPIs and SLAs. If you have experience leading administrative or service delivery teams and enjoy improving processes, supporting frontline staff, and working closely with operational managers, this role offers stability, development, and long‑term opportunities. Benefits: * Supportive team environment * Long‑term career opportunities * Training and development * Fast‑paced, varied workload The Role: * Leading the operational support team to meet KPIs and SLAs *...

What's in it for you £14 per and rises to £14.50 once passed probation and the hours are 40 per week. Temporary to Permanent Career development with clear progression into Site Management Ongoing coaching, training and leadership development Supportive working environment with opportunities to make a real impact Company benefits package Shift Pattern: Flexible shifts across a 7-day operation, including early mornings, evenings and weekends, to meet the needs of the business. Location Northallerton The Business Westray Recruitment Group is delighted to be recruiting on behalf of a well-established and successful retail business operating within the forecourt and convenience sector. Our client prides itself on delivering exceptional customer service, maintaining the highest operational standards, and creating a positive working environment where employees are encouraged to develop and progress. This is an excellent opportunity for an ambitious retail professional...

Infrastructure Project Manager - SC Cleared Location: Plymouth - 3 days per week onsite Contract: 6 months initial Level: Mid-career / SFIA Level 4 We are looking for an Infrastructure Project Manager to support a major defence estate and building programme based in Plymouth. The role will focus on managing infrastructure and construction-related activity through the early project lifecycle, helping the programme progress towards RIBA Stage 2 - Concept Design. The successful candidate will coordinate multidisciplinary stakeholders, manage project controls and ensure that scope, requirements, risks and delivery plans are sufficiently developed to support the next stage of the programme. Key Responsibilities Manage infrastructure and building projects through early concept and design development. Coordinate activity required to progress projects towards RIBA Stage 2. Develop and maintain project plans, schedules, milestones, dependencies and reporting. Support the definition of...

The Role As Licensing Manager, you will lead the Council's Licensing Team within Legal Services, ensuring the effective administration and enforcement of all statutory licensing functions. You will provide technical expertise on complex licensing matters, oversee policy development, manage service performance, and ensure compliance with all relevant legislation. Key Responsibilities * Lead, manage and develop the Licensing Team, ensuring high-quality service delivery across all licensing functions. * Oversee the administration and enforcement of licences, permits and consents across a range of statutory licensing regimes. * Act as the technical lead on complex licensing matters and provide expert advice to officers, Members, businesses and the public. * Develop, review and implement licensing policies in line with current legislation and statutory guidance. * Monitor service performance through KPIs and performance measures, driving continuous improvement across...

Property Helpdesk Supervisor Location: Bracknell (Hybrid) Salary: Up to £35,000 + Benefits Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You:...

The Role: We are seeking a Senior Contracts Manager (Major Works) to lead the delivery of a major capital works programme across a housing portfolio. This is a senior leadership role responsible for managing refurbishment and improvement projects, ensuring works are delivered on time, within budget, and to the highest quality and safety standards. You will oversee a team of project and contract management professionals, drive contractor performance, and ensure compliance with all regulatory, health and safety, and contractual requirements. Acting as the client representative, you will play a key role in ensuring effective procurement, contract administration, and successful project outcomes. Key Responsibilities: Leadership & Team Management * Lead, manage and develop a technical Major Works team, ensuring high performance and professional standards. * Provide guidance, oversight and support to project managers and delivery staff. Programme Delivery * Lead...

Programme Manager – Identity Governance & Administration (IGA) - Contract - London (Hybrid) Location: Waterside – Hybrid (3 days onsite) Contract: Initial 3–6 month contract with potential extension Start Date: ASAP Rate: Competitive market rates We are looking for an experienced Project / Programme Manager to lead a global Identity Governance & Administration (IGA) implementation programme. This role will focus on delivering a new strategic identity solution across a large and complex organisation, working closely with technical teams, stakeholders and delivery partners to ensure successful implementation. Responsibilities Lead the delivery of a global IGA programme Manage third-party delivery partners and internal teams Drive Joiner, Mover and Leaver (JML) process design Oversee integrations across HR systems, Active Directory/Entra and security platforms Support application onboarding and access governance activities Manage programme plans, risks and stakeholder...

About the Role This is a key leadership position responsible for managing the NNDR team, overseeing service performance and acting as the Council's specialist lead on complex business rates matters. You will play a crucial role in ensuring compliance with legislation, maximising collection rates and providing expert advice to senior stakeholders on business rates policy and retention. Key Responsibilities * Lead, manage and develop the NNDR team, ensuring the efficient delivery of billing, collection and recovery processes. * Monitor service performance and drive continuous improvement across all aspects of the Business Rates function. * Act as the Council's lead specialist on complex NNDR matters, including: * Small Business Rate Relief * Business Improvement Districts (BIDs) * Transitional Relief * Charitable Relief * Revaluations * Property Splits and Mergers * Part Occupation Relief * Valuation List...

Regional Customer Services Manager North West Region, Warrington, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the North West region on a Fixed Term Contract for 14 months. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control,...

We have an exciting opportunity to work within our higher education client based in Uxbridge. Job title: Payroll and Pensions Specialist Pay rate: £24.73 - £32ph Duration: 12 months Location: Uxbridge Hours / days: Monday to Friday 9am to 5pm. First few weeks training will be fully onsite and after this 2 days from home and 3 days in the office. Main accountabilities: As a member of HR's Employment Services Team, the Payroll and Pensions Specialist is responsible for supporting the full range of payroll and pension arrangements, activities and policies; ensuring that the University's financial regulations, payroll procedures and statutory regulations are adhered to. This includes: the reconciliation of payroll control accounts in relation to all payroll allowances, pension schemes and payroll deductions; and assisting the Senior Payroll and Pensions Manager and the Payroll and Pensions manager in a range of payroll and pensions issues. Covering work for the Senior...