Aug 23, 2026
Job Title: Shopfloor IT Support
Location: Crewe, Cheshire, CW1 3PL | Office - 100% on-site
Duration: 3 initial month contract
Rate: £313 per day INSIDE / UMBRELLA
You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents.
The role will be on a client site five days a week (Monday to Friday between 06:00 to 21:00) in Crewe. There are no options for Hybrid or remote working.
Your role
Undertake regular floor walking as a proactive support measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution.
Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site.
Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice with guidance through user best practices, identifying and mitigating...
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Crewe, Cheshire
Contractor