17 customer service jobs found

Are you an organised and customer-focused professional looking for your next step as a Customer Service Coordinator This is a fantastic opportunity to join a well-established and growing business within the construction sector. As a Customer Service Coordinator, you’ll play a key role in ensuring customer enquiries and orders are handled efficiently, while supporting transport operations. This position offers a supportive team environment, ongoing training, and excellent long-term development prospects. If you enjoy working in a fast-paced setting and take pride in delivering exceptional service, this Customer Service Coordinator role could be the perfect fit. Key Responsibilities Handle customer enquiries via phone and email professionally Process customer orders accurately using internal systems Maintain up-to-date customer records and account details Resolve customer issues and escalate where necessary Support planning and scheduling to meet customer requirements Assist with...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Empty Homes Coordinator - Up to 18 month FTC £29,015 per annum Chelmsford Full Time Temporary We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service, ensuring Supervisors are effectively supported to deliver timely, compliant repairs and re-let empty properties efficiently. Acting as the central point of control, the role proactively works with contractors and internal teams to prioritise workflows, reduce turnaround times, minimise rent loss, and maintain property standards, while supporting the Operations teams to deliver excellent customer service and meet business objectives. What you'll be doing * Coordinate the end‑to‑end voids process from tenancy termination to re‑let. * Monitor progress, oversee risks and resolve issues to minimise delays and rent loss. * Act as a central liaison across Asset Management, Housing Management, Income and Repairs to support joined‑up void delivery. *...

Planner East London Temporary Hybrid - Mon to Fri £18.60 per hour PAYE Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the East London area who are looking for a highly skilled Planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow

Order Management Coordinator Location: Chalfont St Giles (onsite) Contract: 12-month contract £16.50 p/h We are currently seeking an experienced Order Management Coordinator to support the end-to-end order fulfilment process and ensure the highest standards of order entry quality and customer service. The Role This role is responsible for managing customer orders from Order Entry through to Collection, ensuring accuracy, compliance and on-time delivery while providing an excellent customer experience. Key Responsibilities Plan and proactively manage the full customer order lifecycle, from Order Entry to Collection Ensure order entry and backlog quality, implementing project changes and optimising sales transfers Deliver a high level of customer service, handling queries such as pricing, order updates, stock availability and sales leads Monitor customer plans versus actuals to optimise On-Time Delivery (OTD) and reduce fulfilment span Validate orders for accuracy,...

Work Prep Planner Plymouth | £15.29 - £16.77 per hour + bonus | 8 am - 4:30 pm (Mon-Thu), 8 am - 3:30 pm (Fri) | Monday to Friday | 12-month contract Introduction Acorn by Synergie is recruiting on behalf of Rittal-CSM for a Work Prep Planner to join their team in Plymouth. This role supports production planning and ensures the smooth running of manufacturing operations. Key Duties: Maintain accurate master data within SAP systems (R/3 and APO). Set up and manage key inputs required for planning processes. Develop and manage top-level production plans. Liaise with Customer Service to coordinate delivery schedules. Work with the Materials team to ensure timely availability of components. Monitor lead times, product availability, and planning KPIs. Prepare and issue daily production paperwork. Support process development within the Quality System. Requirements: Previous experience in a manufacturing environment. Understanding of production planning processes. Strong...

Planner/Scheduler/Coordinator £35,296.00 (£36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive worksWe would be...

Planning & Compliance Coordinator 📍 Onsite – SWDC  Severn Beach 💰 £28,000 – £32,000 + £2,000 Bonus ⏰ Full Time | 40 Hours Pertemps are looking for a proactive and organised Planning & Compliance Coordinator to join our busy onsite team at SWDC Severn Beach Bristol. The Role  You’ll support workforce planning, driver management, compliance, and client service in a fast-paced environment. Key Responsibilities Managing staffing and weekly workforce planning Supporting drivers with queries, scheduling, and payroll Building strong client and candidate relationships Ensuring compliance and service standards are met Monitoring KPIs, fulfilment, and reportingWhat We’re Looking For  Strong communication and organisation skills Ability to work under pressure and manage priorities Experience in recruitment, planning, logistics, or compliance preferred Customer-focused and results-driven attitude  Why Join Pertemps?  ✅ Competitive salary + bonus ✅ Career development...

Export & Logistics Coordinator Pontardawe Full-time £13.44 p/hr   About the Role We are looking for a highly organised and proactive Export & Logistics Coordinator to join our logistics team. This is a key position responsible for ensuring customer orders are shipped efficiently, compliantly, and on time across international markets. The successful candidate will have strong knowledge of export procedures, shipping documentation, customs regulations, and international logistics coordination. You will play an important role in maintaining high standards within the logistics function while delivering excellent service to both internal and external customers. Key Responsibilities Coordinate and process export shipments to ensure customer delivery requirements are met. Liaise with the sales team to process orders and manage export documentation. Ensure compliance with import/export regulations and customs requirements. Carry out export compliance audits and...

Head of Communications 12-Month Contract | Hybrid Working | Midlands A leading housing association in the Midlands is seeking an experienced Head of Communications to join the organisation on a 12-month contract during an exciting and transformative period within the social housing sector. This is a fantastic opportunity for a strategic communications leader to play a key role in shaping organisational reputation, stakeholder engagement, and communications strategy across a values-led business committed to transforming homes, lives, and communities. The Opportunity Reporting directly to the Operations Director and working closely with the Executive Leadership Team, you will lead the organisation’s internal, external, and digital communications function, providing strategic direction across a broad communications agenda. Key Responsibilities * Lead reputation and brand management activity * Oversee media relations and crisis communications * Drive stakeholder and...

Supply Chain Planner (Hybrid) Are you ready to take the next step in your career with a leading FMCG organisation? We are excited to announce an opening for a Supply Chain Planner to join a dynamic team working with some of the world's most beloved chocolate and confectionery brands. This is a fantastic opportunity to be part of a fast-growing, entrepreneurial division within a global FMCG business! Position: Supply Chain Planner Location: Slough (Hybrid - 2 days in the office, 3 days remote) Working Pattern: Full Time (Monday- Friday 8am:4pm) Pay: £40,000 per annum + up to 10% company bonus What You'll Be Doing: As a Supply Chain Planner, your responsibilities will include: Collaborative Demand Planning: Execute a weekly and period demand plan, ensuring alignment with both internal and external stakeholders. Production Planning: Translate customer demand into effective production plans for packaging, raw materials, and finished goods. Own strategies for promotions,...

Interim Senior User Researcher / Service Designer June–September 2026 | £400–£500 per day | 3 days per week or full‑time | Mostly remote with some travel to Surrey A Surrey‑based housing provider is looking for an experienced Senior User Researcher or Service Designer to lead a focused, high‑impact programme of user research between June and September 2026. This is an interim role ideal for someone who can hit the ground running, work independently, and deliver high‑quality insights at pace. You’ll be shaping a major piece of work to understand and improve the experiences of social housing tenants with diverse and complex needs, directly informing a new strategic approach to inclusive housing services. What you’ll be doing * Leading qualitative research with tenants, including those with a wide range of diverse needs * Conducting interviews and focus groups (approx. 8 interviews + 2 groups) * Developing 8 evidence‑based personas, refining existing drafts and creating...

Our client an award winning SaaS organisation providing software solutions to the SME marketplace is now seeking an experienced Customer Success Analyst for a 12 month contract. Central London location, hybrid, with 2-3 days a week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills * Experience in incident management, investigations, operations up to Tier 3 level or an analytical role in a service environment. * Strong analytical skills such as Google Workspace and Tableau. * Comfortable using Slack, Salesforce, Jira, and similar operational tools. * Ability to identify patterns in data and turn insights into actionable recommendations. * ITIL Foundation preferred. Responsibilities: * Support timely and consistent handling of incidents, investigations, and related case work. * Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed,...

Site Supply & Planning Coordinator (Manufacturing - Chilled & Frozen FMCG) We are seeking a Site Supply & Planning Coordinator to support and strengthen the day to day operation of site planning across two manufacturing locations within a chilled and frozen FMCG environment. The role plays an active part in short term supply and production planning, coordinating materials availability, supporting transport and order management, and ensuring plans remain aligned with site capacity and space constraints. Working closely with the Planning Manager and wider operations teams, this role helps maintain accurate, achievable, and well coordinated plans, providing stability, visibility, and continuity to the planning process. It is a hands on role suited to someone who enjoys working close to operations, spotting issues early, and supporting effective execution in a fast moving food manufacturing environment. Location : Manufacturing (Multi site) Split between two sites in...

Material Controller Location: Goole Contract Duration: 6 Months Salary: £33,000 - £35,000 per annum PAYE, dependent on experience. Overview of the role: Are you organised, detail-driven, and enjoy keeping things moving behind the scenes? We're looking for a Materials Controller to play a key role in ensuring the smooth flow of materials throughout the production and project lifecycle. If you have a passion for planning, coordination, and working with multiple stakeholders, this could be a great next step in your career. What You'll Be Doing As a Materials Controller, you'll be responsible for planning, scheduling, and monitoring materials from order to delivery. Your key deliverables will include: Planning, scheduling, and monitoring the ordering of materials throughout the production cycle Prioritising schedules, customer orders, and material requisitions Communicating with Purchasing to confirm shipping requirements and timelines Compiling and maintaining accurate...

We’re working with a beautifully established, design-led interiors and lifestyle business looking to appoint a creative and commercially aware Social Media & Digital Marketing specialist to join their team on a maternity cover contract.    This is a fantastic opportunity for someone passionate about content creation, brand storytelling, and digital engagement to work within a collaborative and highly creative environment. The successful candidate will take ownership of social media and digital content across multiple brands, helping to elevate online presence, strengthen audience engagement, and deliver compelling marketing campaigns.    Key Responsibilities: Managing and delivering social media strategy across multiple platforms Creating engaging visual and written content Planning and scheduling content calendars Managing community engagement and responding to customer interaction Producing weekly email marketing campaigns and newsletters Updating website content...

Hours: 36.25 Fixed Term Contract until 31st December 2026 We're excited to recruit for a Procurement Coordinator, where you will be able to play a key role in shaping our future. You'll provide detailed advice and guidance to the organisation on all aspects of procurement and at all stages of the procurement cycle. Including advice on procurement issues to colleagues, managers, and suppliers. We are looking for someone who can spot opportunities for change and make things happen. You will be at the forefront of our proactive procurement approaches that ensure that RBH obtains better value for money, improved service delivery for our customers, enhanced inclusivity and wider social value which benefits our local communities. You’ll establish and monitor a robust spend analysis process to be reported to the business and support in managing circa £50 million spend in support of our circa 12,500 housing stock. Manage the e-procurement tendering portal (The Chest) and the future full...