16 customer service officer jobs found

Transport Planner Location: Bradford Salary: £32,000 per annum Hours: Monday to Friday, 9:00am – 5:30pm Contract: Temp to Perm Pertemps is recruiting on behalf of a leading international logistics and transport provider for a Transport Planner to join their team based in Bradford.   The successful candidate will be responsible for supporting the day-to-day transport function, ensuring schedules are effectively managed and all transport documentation is completed accurately. The operation follows a traditional planning process, with a strong emphasis on administration and paperwork rather than automated transport management systems. This role is therefore well suited to an individual who is highly organised, methodical and comfortable working in a documentation-focused environment.   Key Responsibilities: Liaise with drivers, customers and internal departments to ensure the smooth delivery of transport services. Prepare, process and maintain accurate transport documentation....

Events Executive *Temp to Perm! Location: Wimbledon, London Salary: £28k Contract Type: Temporary to Permanent Working Pattern: Full Time (Mon-Fri) Start Date: ASAP Benefits Opportunity for a permanent position Ownership of your own event projects Exposure to multiple event portfolios and exhibitions Supportive and collaborative team environment Training provided on specialist event management systems Career development opportunities Varied and fast-paced role About the Role We are seeking an organised and proactive Events Executive to join our dynamic team in Wimbledon. This is an exciting opportunity for an events professional to take ownership of projects while gaining experience across a diverse portfolio of events and exhibitions. Key Responsibilities: Deliver events in line with agreed project schedules and deadlines. Liaise with venues, contractors, suppliers, and exhibitors to ensure smooth event delivery. Create and update floor plans in line with sales activity...

Are you a Customer Service Champion with excellent German communication skills? Are you passionate about delivering exceptional service and solving customers' problems? Our client, a fast-growing organisation in Guildford, is seeking a Temporary German speaking Customer Service Advisor to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation. What's in it for you? A great place to work with a fun and supportive environment Office-based role in Guildford Competitive hourly rate (£14) Temporary position initially for one month, with potential for extension Full-time working hours (9am - 5.30pm with 1-hour unpaid lunch break) Opportunity to make a positive impact and be a Brand Ambassador for the organisation Responsibilities: Manage incoming contacts from German customers, demonstrating empathy, patience, and accuracy Identify and assess customers' needs to ensure satisfaction Provide accurate and complete information using...

Corporate Policy Coordinator £32, 764 - £34,489 pro rata (£13,979 - £14,715) Beeston, Nottingham 16 hours Fixed Term Contract, August 2026 – February 2027 Join our friendly team as a Corporate Policy Coordinator Are you organised, collaborative and interested in helping to shape clear, practical policies that support colleagues and customers? If you enjoy working with people, bringing information together and making things easier to understand, this could be a great opportunity for you. About the role: At MTVH, we are committed to creating policies and procedures that are clear, helpful and easy to use. As our Corporate Policy Coordinator, you will work with teams across the business to help keep our policies up to date, aligned with our values and compliant with internal standards, regulatory requirements and legislation. In this role, you will: • Support the development and review of policies and procedures • Work with colleagues across different teams to gather insight,...

Fawkes & Reece are working with a leading residential developer to recruit a Customer Relations Manager. This is an excellent opportunity to join a high-performing customer care team, leading the customer journey from exchange of contracts through to completion, handover, and aftercare while delivering an exceptional customer experience. Working closely with internal departments including Sales, Construction, Property Management, Concierge, and Aftercare, you will play a key role in ensuring customers receive a seamless, professional service throughout their home-buying journey. Key Responsibilities Lead and manage the customer journey from exchange of contracts through to legal completion, handover, and aftercare. Deliver an outstanding customer experience, ensuring high levels of customer satisfaction throughout the new homes process. Manage and resolve complex customer enquiries, complaints, defects, and escalated issues in partnership with the Aftercare and Construction...

Repairs SchedulerLocation: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) OverviewWe are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update...

Marketing Assistant Location: Hull (HU7) Salary: 25k-27k DOE Contract: Fixed-Term Contract until February 2027, with potential for extension Hours: Monday to Thursday 7:30am - 4:30pm | Friday 7:30am - 2:00pm Working Arrangement: Fully Site-Based About the Opportunity An exciting opportunity has arisen for a Marketing Assistant to join a well-established Hull-based business operating within the supply and distribution sector. This role would suit someone with some previous marketing experience who is looking to further develop their skills within a busy and supportive environment. The successful candidate will play an important role in supporting the company's marketing activities, helping to strengthen brand awareness and engage with customers across a variety of channels. This is initially a fixed-term contract until February 2027, although there may be the opportunity for the contract to be extended for the right person. Key Responsibilities Supporting the delivery of...

Service Coordinator - AV Integrator (1 Year Maternity Cover) Location: Farnborough (Hybrid Working) 💰 Salary: (£30,000 - £35,000) 🕒 Hours: Full-time, 5 days per week About the Role We are seeking a highly organised and proactive Service Coordinator to join our clients team on a fixed-term maternity cover contract. Based primarily from their Farnborough office, with flexibility to work remotely as part of a hybrid working model, you will play a key role in ensuring the smooth coordination of resources and support services across multiple client locations. This is an excellent opportunity for an experienced administrator or coordinator who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service to both clients and internal stakeholders. Key Responsibilities As Service Coordinator, you will be responsible for the day-to-day management and scheduling of resources, ensuring service requirements are met effectively and...

Planner - 12 Month FTC £31,572 Chelmsford Temporary Full-Time We are looking for a Planner to undertake effective planning work, coordination of teams, administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes, compliance and grounds services. What you'll be doing * Co-ordinate resources across all trades teams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives. * Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste clearance to maximise the efficient use of resources, improve productivity and provide an excellent service to customers. * Act as an ambassador to live Delta Housing’s values, taking appropriate action to ensure that customers are well informed and feel safe in their homes, by collecting property data,...

Fawkes & Reece are working with a leading residential developer to recruit a Customer Services Coordinator on a 12-month fixed-term contract. This is a fantastic opportunity to join a busy, customer-focused team, managing the customer journey from exchange of contracts through to completion, handover, and aftercare. Key Responsibilities Manage the customer journey from exchange through to legal completion and handover. Deliver exceptional customer service and build strong relationships with purchasers. Handle customer enquiries, defects, and escalated issues in collaboration with the Aftercare team. Coordinate with Sales, Construction, Property Management, Concierge, and Managing Agents to ensure a seamless customer experience. Maintain accurate customer records using Salesforce or a CRM system. Support resident communications during remediation and major works projects. What We're Looking For Previous customer service experience within residential property, new homes,...

Crew Coordinator Lowestoft £14.82+ per hour DOE + Overtime 40 hours per week | Temporary for a minimum of 3 months Tuesday to Friday | 5:00am starts   This is an exciting opportunity for an organised and proactive individual to play a key role in the daily delivery of refuse, recycling and street cleansing services. Working closely with Assistant Managers, you will help coordinate frontline crews, ensure services are fully resourced, and support the smooth running of depot operations.   This position is initially offered on a temporary basis initially for 3 months, with the potential to extend longer-term opportunities.   Key Responsibilities Coordinate daily refuse, recycling and street cleansing crews Open the depot, issue keys and ensure services are fully resourced Arrange sickness cover and support workforce planning Monitor operational performance and resolve day-to-day issues Maintain driver records, compliance documents and operational reports Process...

Join Our Team as a People Specialist! Are you passionate about fostering a positive workplace culture? Do you have a knack for guiding managers through employee relations challenges? If so, we have an exciting opportunity for you! Our client, a leader in the Manufacturing & Production sector, is seeking a dynamic People Specialist to join their team on a temporary basis. Position Details: Contract Type: Temporary Contract Length: 3 months Start Date: ASAP End Date: October 12, 2026 Working Pattern: Full Time Hourly Rate: £25.64 Driving Required: Yes - will need to go to the Corby office 1 day a week and then possibly Nuneaton Why Join Us? This is your chance to make a real impact! As a People Specialist, you will be the go-to person for managers, providing essential support and guidance on employee relations cases. You'll collaborate closely with a People Business Partner to support our IS&T Customer Experience and Corporate Finance teams, while also engaging with the...

Supply Chain Operations Coordinator Supply Chain Operations Coordinator The location of the role is Darlington (hybrid working). The duration of the contract is 12 months. The pay rate on offer is £165 per day (via Umbrella agency). Role Summary The Supply Chain Support team are a multifunctional team that manage more than 100 different processes related to inventory and logistics, both forward and reverse. This team offers valuable knowledge and assistance in supply chain management and reverse processes to support our customer-facing teams such as Customer Service, Retail, Corporate/SME, Insurance and Indirect teams. They also work closely with other key areas of the business, including Product and Partnership Management, Procurement and the wider business Supply Chain. We offer a service to help manage customer queries related to Supply Chain activities, such as processing orders and returns, managing stock and courier claims. We focus on providing great service,...

Production Planner (FTC 12 months) The Production Planner will be responsible for the development, coordination, and execution of the production schedule to ensure efficient manufacturing operations, optimal resource utilization, and timely order fulfilment. This key role collaborates closely with production, procurement, sales, and logistics teams, balancing customer demand with manufacturing capacity while maintaining high standards of quality and compliance. Responsibilities: • Develop and maintain the production schedule based on forecasts, customer orders, and inventory requirements. • Coordinate with operations, procurement and supply chain teams to ensure timely availability of raw materials and components. • Monitor production progress and adjust schedules to accommodate unforeseen delays, equipment breakdowns, or supply shortages. • Analyse capacity and resource constraints; propose solutions to optimise throughput and on-time delivery. • Collaborate with Value Stream...

Customer Coordinator Location: Bishop's Stortford Salary: £29,000 per annum Contract Type: 6-month fixed term contract Working Pattern: Monday – Friday, 9.00-17.30 | Hybrid (1 day working from home) About the Role Our client is a successful horticultural business looking for a Customer Coordinator to support their busy Christmas operations. This is an exciting opportunity to join a growing team and play a key role in coordinating seasonal projects, ensuring clients receive an excellent service from initial enquiry through to installation and collection. You will be responsible for managing customer enquiries, preparing quotations, coordinating subcontractors and ensuring all project information is accurate and up to date. This role would suit someone who is highly organised, customer-focused and enjoys working in a fast-paced, deadline-driven environment. Key Responsibilities Act as the main point of contact for incoming Christmas enquiries from clients and internal...

TITLE: Buyer/Supply Planner JOB REF: T3477 EMPLOYMENT TYPE: Temporary for 6 months with an Immediate Start LOCATION: Loughborough SALARY: Up to £29,000 dependent on experience HOURS: Monday to Friday 36.25 hours per week DURATION: Temping on an ongoing basis JR Personnel are an employment agency acting on behalf of a client who is for a Buyer/Supply Planner to manage a portfolio of products and suppliers. The Opportunity: Our client, a world leader in its industry and is seeking a candidate with knowledge and experience of purchasing/inventory management in a distribution environment. This is a temporary position within the Buying dept to start immediately. As this is working within a distribution organisation, similar experience within this arena would certainly be advantageous. The Company: Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products....