3 customer support administrator jobs found

The Resource Planning Administrator will support the Customer Service department by ensuring efficient scheduling and resource allocation. This temporary role requires attention to detail and the ability to manage multiple tasks in a fast-paced public sector environment. Client Details The organisation is a well-established entity in the public sector, committed to delivering exceptional services to its customers. With a strong focus on operational efficiency, the company offers a professional and collaborative working environment. Description Prepare and manage staff schedules to ensure operational efficiency. Monitor and adjust resource plans to meet changing demands. Collaborate with team leads to align workforce allocation with business needs. Maintain accurate records of shift patterns and resource allocations. Provide administrative support to the Customer Service department as required. Analyse data to identify trends and propose improvements to resource planning...

Work Planner – Direct Maintenance 📍 Stratford, London E15 🕒 Temporary Contract – 35 hours per week (12 weeks initially, with potential extension) 🏠 Agile Working – combination of office and home working 📅 Closing Date: 27th May, 9:00am 💻 Interviews to be held via Microsoft Teams We are currently seeking an experienced Work Planner to join a busy Planning & Scheduling team on a temporary basis. This is an excellent opportunity for someone with strong repairs and maintenance knowledge, exceptional organisational skills, and a passion for delivering excellent customer service. Working within a fast-paced Direct Maintenance environment, you will support the coordination and scheduling of reactive repairs across a large housing estate portfolio. You will work closely with a team of planners and report directly to the Operations Support Team Leader. The team operates on a shift basis between 7am and 8pm, Monday to Friday. Key Responsibilities Coordinate and schedule...

Job Title: Planning Technician Location: Office-Based - Birmingham Salary: £28,059 per annum Job Type: Temporary to Permanent About the Role We are looking for a motivated and detail-focused Planning Technician to join our Professional Services team. This is a fully office-based role, with no site visits required, offering an excellent opportunity for someone at the early stages of their career to develop within the planning sector. This role is ideal for candidates who enjoy working in a structured, process-driven environment, handling data, and ensuring high levels of accuracy. Full training and support will be provided to help you succeed and grow within the role. Key Responsibilities Validate planning applications (including Minor and Other applications) within set 24–48 hour turnaround times Review application documents and determine validity, with support from senior team members where required Communicate with applicants and agents to request additional information or...