2 data administrator jobs found

The Customer Service Coordinator plays a key role in delivering high‑quality, responsive and customer‑focused services. This position ensures that enquiries, complaints and service requests are handled efficiently, professionally and in line with organisational standards. Experience within local authorities and housing associations is essential, due to the regulatory requirements, resident expectations and the need for accurate, compliant service delivery. Key Responsibilities * Act as the first point of coordination for customer enquiries, ensuring timely, accurate and empathetic responses. * Manage and prioritise high‑volume caseloads, including complex or sensitive issues, ensuring all matters are resolved within agreed KPIs and SLAs. * Maintain accurate and compliant customer records using CRM systems, ensuring full audit readiness. * Support the delivery of statutory and regulatory obligations, including data accuracy, safeguarding...

We're looking for two experienced Repairs Administrators to join a busy team supporting a large social housing contract. This is a 6‑month temporary role, working full‑time in the office (5 days per week), starting at the end of February/early March. Your new role Scheduling and coordinating daily workloads for a team of engineers Updating systems, raising follow‑on works, and maintaining accurate job records Contacting tenants to arrange appointments and explain works to be done Working closely with engineers, supervisors, and the wider repairs team to keep workflows movingWhat you'll need to succeed Previous experience as a Repairs Planner, Scheduler, Coordinator, or similar Background in social housing, property maintenance, or repairs environments Ability to manage busy diaries, prioritise workloads, and stay calm under pressure Good IT skills and experience using repairs/maintenance systemsWhat you'll get in return A stable 6‑month contract with an immediate impact on...