2 resident liaison officer jobs found

Pertemps Network Group are supporting a reputable housing provider in London with the appointment of a Damp & Mould Service Coordinator to play a critical role in improving the delivery, monitoring, and coordination of damp and mould services across its housing portfolio. This role sits at the centre of operational performance, service assurance, and resident communication. The post holder will support the Damp & Mould service by ensuring effective administration, performance tracking, correspondence management, and cross-team coordination, while actively contributing to service improvement and resident confidence. Contract Type: Temporary Rate: £20.00 – £21.50 PAYE Working Pattern: Full time (office-based depending on service need) Key Purpose of the Role You will be accountable for supporting continuous improvement in the delivery of damp and mould works, as directed by the Manager. You will ensure that lessons learned from service delivery are embedded into...

Join Our Clients Team as a Property Service Response Planner! Are you passionate about delivering exceptional service within the social housing sector? Our client is looking for a dedicated Property Service Response Planner to join their dynamic team in Camden, Greater London. With an office just a 4-minute walk from Camden Town train station, you'll be perfectly situated to make an impact! About the Role: As a Property Service Response Planner, you'll play a vital role in ensuring the smooth running of property services. Your responsibilities will include: Scheduling & Coordination: Support the scheduling of operatives and subcontractors to deliver a customer-focused repairs service. Monitoring & Updating: Keep track of repair statuses and ensure all jobs are actioned promptly. Communication: Act as a key liaison between residents and maintenance teams, providing timely updates and managing expectations. Team Collaboration: Work closely with administrators, operatives,...