May 20, 2026
12 month FTC
Reporting to the Customer Care Manager, the Customer Care Coordinator will work with other members of the development team to provide an excellent customer service experience for Great Places new customers ensuring they receive the very best care and support moving into their new homes. The role will seek to increase customer satisfaction and improve the timely resolution of defect matters to meet the expectations of customers. The Customer Care Coordinator will be the crucial link between our Development team, Contractor After Care teams and customers across our sites.
What you’ll be doing
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Providing a first class customer service experience for Great Places customers moving into new homes, so that they receive the very best care and support during their home buying and home ownership experience
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Assisting in the development and updating of processes and procedures to ensure excellent customer service delivery, capture more performance data and...
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CV-Library
Didsbury, Manchester
Contractor