May 14, 2026
Job Title: Complaints Coordinator
Location: Essex (SS13 3DU)
Alternative Work Locations:
Westminster Bridge Road
Ealing Job Type: Temporary
Pay Rate: £14.34 per hour
Start Date: 15 December 2025
End Date: 31 March 2026
Working Hours:
7 hours per day
Monday to Friday About the Role
We are recruiting a Complaints Coordinator to manage and coordinate customer complaints within a housing environment. You will play a key role in ensuring complaints are handled efficiently, fairly, and in line with regulatory standards.
This role requires strong communication skills, attention to detail, and the ability to manage sensitive situations professionally.
Key Responsibilities
Manage and coordinate incoming customer complaints
Assign cases to appropriate team members for investigation
Monitor complaint progress and ensure timely resolution
Process compensation claims in line with company policies
Maintain accurate records using CRM systems
Communicate with...
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Essex, UK
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