May 08, 2026
Tenant Resolution Coordinator - Basildon
Contract – minimum 1 year
£154.00 day PAYE (approx. £41,000.00 per annum)
Full time
Duties and responsibilties
Due to the nature of this role, the successful candidate will be required to be onsite a minimum of 3 days per week, and this will include travelling around the borough on a regular basis. You must also be a car driver and have access to a vehicle.
The Role
We are seeking a dedicated and people‑focused individuals who want to make a real difference to resident’s lives. Help rebuild trust. Support tenants to feel heard throughout the complaints process.
We are investing in a new approach to how we support tenants through housing complaints, and we are looking for three compassionate, confident, people‑focused Tenant Resolution Co-ordinators to join our Housing Improvement Team.
These roles are central to improving the way we communicate with residents, strengthening transparency, and ensuring complaints are handled fairly and...
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Basildon, UK
Contractor