2 jobs found in Dover

Customer Service Coordinator – Snodland Our client is looking for a confident and customer-focused Customer Service Coordinator to join their busy team in Snodland. This role is ideal for someone with a strong customer service background and an excellent telephone manner. Key Responsibilities Handle customer enquiries via phone, email, and online platforms Provide a high level of customer service from first contact through to delivery Process orders accurately and update customer information Communicate clearly with customers and internal teams to resolve queries Keep customers informed and ensure a smooth service at all times Requirements Strong customer service experience (essential) Confident and professional telephone manner Good communication and organisational skills Ability to work in a fast-paced environment Desirable Experience using CRM systems Customer Service working history

Tenant Resolution Coordinator - Basildon Contract – minimum 1 year £154.00 day PAYE (approx. £41,000.00 per annum) Full time Duties and responsibilties Due to the nature of this role, the successful candidate will be required to be onsite a minimum of 3 days per week, and this will include travelling around the borough on a regular basis. You must also be a car driver and have access to a vehicle. The Role We are seeking a dedicated and people‑focused individuals who want to make a real difference to resident’s lives. Help rebuild trust. Support tenants to feel heard throughout the complaints process. We are investing in a new approach to how we support tenants through housing complaints, and we are looking for three compassionate, confident, people‑focused Tenant Resolution Co-ordinators to join our Housing Improvement Team. These roles are central to improving the way we communicate with residents, strengthening transparency, and ensuring complaints are handled fairly and...