3 jobs found in Esher

We’re currently recruiting for an experienced Assets, Complaints & Ombudsman Coordinator to support a busy customer complaints function within a well-established housing organisation. This is a great opportunity for someone with a social housing complaints background, ideally with experience within repairs, assets or property services. This is a hybrid role, 2 days per week in the office and the rest can be worked from home, this would be after an induction period, usually 1-2 weeks or until you are up to speed on systems and processes. 35 hours a week. The Role You’ll lead on the collation and management of Housing Ombudsman information requests, supporting the Assets Complaints Manager to ensure Ombudsman-ordered complaints and actions are completed within tight timescales. You’ll coordinate with repairs, assets, contractors and internal teams to arrange inspections, complex works and other required actions, maintaining oversight and driving matters through to...

We are looking for someone who can combine hands-on campaign delivery with strategic thinking – someone who does not just optimise ads, but understands audiences, customer/supporter journeys, objectives and the role paid media plays in wider growth. We are looking for a Performance Marketing Specialist to plan, manage and optimise paid digital campaigns across our core channels, including Meta, Google and TikTok, while helping us test and develop new acquisition channels. This is a hands-on role with a strong strategic focus. You will be expected to understand campaign objectives, identify the right audience and channel approach, shape testing plans, interpret performance data and make informed recommendations that improve results over time. You will manage paid activity across awareness, lead generation, supporter recruitment and fundraising campaigns, ensuring activity is insight-led, audience-focused and aligned with organisational priorities. You will be confident moving...

This role is responsible for supporting HR operational activity, including employee lifecycle processes, recruitment , personnel administration, HR reporting, employee relations, industrial relations support and workforce coordination. The role will work closely with managers, employees, project teams and the wider HR function to ensure HR processes are delivered accurately, consistently and in line with business needs. Recruitment and resourcing activities will be an important part of the role, with a focus on supporting vacancy progression, interview coordination, onboarding readiness and regular engagement with hiring managers and the Talent Acquisition team. Other duties include but are not limited to: Provide general HR operational support to managers, employees and key project stakeholders. Support workforce coordination by helping managers understand current and future staffing requirements, priorities and operational needs across Heathrow and related project teams....