2 jobs found in Friston

Communications Assistant 📍 Ipswich 💰 £14.00 per hour 🕒 3–4 month contract We are currently recruiting for a Communications Assistant to support a busy highways business based in Ipswich.Reporting to the Communications Manager, you will play a key role in delivering both proactive and reactive communications, acting as a point of contact for public enquiries and complaints while helping to improve customer experience and service perception. Key responsibilities include: Handling enquiries and complaints from the public and stakeholders Supporting communication projects and campaigns Monitoring customer feedback Assisting with internal and external communications Supporting stakeholder engagement and operational teams The ideal candidate will have: Experience in a customer facing role  Strong communication and interpersonal skills The ability to handle complaints professionally and empathetically A proactive and organised approach This is a great opportunity for someone...

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...