Aug 12, 2026
Start date: ASAP
Contract Duration: 11-months
Pay rate: 70k - 75k hourly equivalent
Working Hours: 40 p/w
Location: London, hybrid
We're seeking a Senior Operations Manager (Marketing & Loyalty) to join a fast-growing Grocery & Retail business on an 11-month maternity cover contract.
In this role, you'll lead customer acquisition, engagement and retention initiatives, working across Marketing, CRM, Loyalty, Commercial and Product teams to deliver impactful growth strategies and campaigns.
Key Responsibilities
Develop and execute integrated marketing campaigns to drive business growth.
Own customer communications across email, push notifications and in-app channels.
Lead go-to-market activity for new partnerships and commercial initiatives.
Deliver customer loyalty and retention programmes.
Use data and customer insights to improve campaign performance and customer experience.
Collaborate with cross-functional teams to deliver strategic growth initiatives.
About...
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CV-Library
City of London, London
Contractor