2 plumber jobs found in Manchester

12 month FTC Reporting to the Customer Care Manager, the Customer Care Coordinator will work with other members of the development team to provide an excellent customer service experience for Great Places new customers ensuring they receive the very best care and support moving into their new homes. The role will seek to increase customer satisfaction and improve the timely resolution of defect matters to meet the expectations of customers. The Customer Care Coordinator will be the crucial link between our Development team, Contractor After Care teams and customers across our sites. What you’ll be doing * Providing a first class customer service experience for Great Places customers moving into new homes, so that they receive the very best care and support during their home buying and home ownership experience * Assisting in the development and updating of processes and procedures to ensure excellent customer service delivery, capture more performance data and...

Temporary Customer Care Coordinator | Immediate Start | Warrington | £13.50ph Temporary contract till July 2026 We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment. This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally. Key Responsibilities: * Handling incoming calls from homeowners and responding to customer enquiries * Logging property defects and issues on the Clixifix system * Liaising with contractors and customers to schedule required repairs * Following up with customers to confirm works have been completed to a satisfactory standard * Responding to customer emails and maintaining clear communication throughout the process The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration...