1 jobs found in Winkleigh

Our client is a fast-moving e-commerce business operating at the cutting edge of their sector. A digitally-led retailer with a high-volume, multi-SKU product range and a loyal, growing customer base. They are a genuinely people-first business, with a collaborative culture and a well-established marketing function. Due to maternity leave, they are now seeking an experienced Head of Retention Marketing to step in and lead the retention function on a fixed term basis. This is a high-impact role covering a close-knit team of six, with responsibility for email, SMS, loyalty, social media, creative and campaigns, all delivered entirely in-house. THE HEAD OF RETENTION MARKETING ROLE RESPONSIBILITIES WILL INCLUDE: Leading and managing a team of six across retention, loyalty, email, SMS, social media, creative and campaigns Owning and evolving the customer retention strategy, with a focus on repeat purchase, loyalty and lifecycle marketing Analysing customer data to identify engagement...