20 customer experience coordinator jobs found

Customer Experience Coordinator Temporary £19 Umbrella Kent Hamilton Woods Associates are currently recruiting for a Customer Experience Coordinator to act as the first point of contact for complaints, manage customer feedback and enquiries, and support the delivery of a high-quality customer experience across all service areas. Duties and Responsibilities of the Customer Experience Coordinator: Act as the first point of contact for customer complaints, ensuring they are logged, acknowledged and progressed in line with policy Investigate and resolve low-risk Stage 1 complaints Quality check complaint responses to ensure compliance with internal standards and Housing Ombudsman expectations Manage MP and Councillor enquiries, providing timely and professional responses Follow up on customer feedback and surveys, working with internal teams to resolve issues Identify trends in customer feedback and share insights to support service improvement Communicate with customers across...

Logistics Coordinator Location: Solihull Salary:£12.85 Hours: 37.5 hours per week About the Role We are looking for a highly organised and proactive Logistics Coordinator to support our operations team. The successful candidate will play an important role in managing deliveries and collections, coordinating schedules, and maintaining effective communication with customers, drivers, site managers, and other key contacts. Key Responsibilities Plan and coordinate deliveries and collections in line with operational requirements. Work closely with site managers to agree delivery and collection dates, ensuring all necessary arrangements are confirmed. Serve as a central point of contact for customers, drivers, and site teams, providing timely updates and responding to queries. Support the administration of the company fleet, ensuring vehicles are used efficiently and relevant records are kept up to date. Track logistics schedules and proactively deal with any problems or...

About the Role Are you an organised HR professional who enjoys working with accurate data, reliable systems and clear HR processes? This HR Coordinator role offers the chance to join a busy HR Operations environment where your attention to detail, systems knowledge and customer-focused approach will make a visible difference across workforce reporting, employee records and day-to-day HR service delivery. Hybrid – 3 days in the office and 2 days working from home. Key Responsibilities Maintain accurate employee records, workforce data and HR system information in line with agreed processes and data protection requirements. Check, update and reconcile workforce data, escalating discrepancies where needed. Support HR reporting, statutory returns, equality reporting and management information by preparing accurate data. Coordinate learning and development administration, including training records, bookings, attendance and compliance tracking. Support recruitment,...

Responsive Repairs Coordinators - 12 Month FTC £29,015 Chelmsford Temporary Full-Time We are looking for a Responsive Repairs Coordinator to provide comprehensive end to end coordination and oversight of the service, ensuring Supervisors are effectively supported to deliver timely, compliant repairs. Acting as the central point of control, the role proactively works with contractors and internal teams to prioritise workflows, reduce turnaround times, minimise rent loss, and maintain property standards, while supporting the Operations teams to deliver excellent customer service and meet business objectives. What you'll be doing * Support across the whole team to ensure efficient and effective administrative practices. * Accountable for resolving administrative queries related to the scope of the team. * Develop, manage and maintain an overall schedule of key activities for the team, ensuring that the team remains on track for delivering against the agreed plan –...

Engineering Delivery Coordinator / Programme Delivery Engineer Maternity Cover Contract 📍 Location: Gaydon, Warwickshire 📅 Contract End Date: 17 September 2027 💷 Rate: £28.41 per hour (Umbrella) About the Role We are looking for a highly organised and proactive Engineering Delivery Coordinator / Programme Delivery Engineer to join our Engineering Delivery team on a maternity cover contract until September 2027. Engineering Delivery plays a critical role in driving the precise execution of vehicle programmes, ensuring robust delivery through effective Technical Delivery Plans, Commodity Plans, and obstacle escalation processes. This position offers the opportunity to work across multiple stakeholders and engineering functions, helping to ensure programmes are delivered to agreed cost, quality, and timing targets. If you enjoy working in a fast-paced engineering environment, influencing programme outcomes, and collaborating with cross-functional teams, we would love to hear...

Service Administrator £13.33 per hour, Temporary ongoing position, 08:00 to 16:30pm (early finish on Friday), BS5 Speedwell, Bristol, on-site parking, pension, holidays plus more. A large international engineering and manufacturing business are actively recruiting for a Service administrator / Aftercare Co-ordinator to join their team. Working as part of a team of 3 other Service Administrators and reporting into the Aftercare Supervisor and Service Manager, the role will involve liaising with customers and engineers to provide an excellent after sales service. This role as service administrator will see you : ·Assisting clients over the phone and via email ·Entering client information ·Arranging engineers and assisting engineers in diary management ·Assisting the wider team in general department administration and assisting the department managers. The service administrator will have a need to hold good IT skills with ideally experience within the use of a CRM system and...

Peak Season Shift Coordinator Royal Mail Parcel Hub – Stoke-on-Trent Temporary Contract: Mid-September – End of December Shift Options: 05:30-17:30 17:30-05:30 Hourly Rate: £13.85-£15:50 per hour shift dependant. Join One of the UK's Largest Peak Operations Pertemps is recruiting Seasonal Shift Coordinators to support the delivery of one of Royal Mail's busiest parcel operations during the Christmas peak. Working alongside the Hub Management Team, you'll help coordinate a large temporary workforce, ensuring every shift is fully staffed, workers are supported throughout their assignment, and the operation runs safely and efficiently. If you enjoy working in a fast-paced environment, solving problems and supporting people, we'd love to hear from you. What You'll Be Doing As a Shift Coordinator, you'll be responsible for the smooth running of your allocated shift, including: * Managing the attendance of temporary workers. * Signing workers in and out each shift. * Managing...

Peak Season Shift Coordinator Royal Mail Parcel Hub – Stoke-on-Trent Temporary Contract: Mid-September – End of December 3 shift options available. 05:30-14:30 13:30-22:30 21:30-06:30 Hourly Rate: £13.85-£15:50 per hour shift dependant. Join One of the UK's Largest Peak Operations Pertemps is recruiting Seasonal Shift Coordinators to support the delivery of one of Royal Mail's busiest parcel operations during the Christmas peak. Working alongside the Hub Management Team, you'll help coordinate a large temporary workforce, ensuring every shift is fully staffed, workers are supported throughout their assignment, and the operation runs safely and efficiently. If you enjoy working in a fast-paced environment, solving problems and supporting people, we'd love to hear from you. What You'll Be Doing As a Shift Coordinator you'll be responsible for the smooth running of your allocated shift, including: * Managing the attendance of temporary workers. * Signing workers in and out each...

Preparing for Adulthood (PfA) Coordinators manage the Education, Health and Care (EHC) Plan process to ensure that young people with SEND aged 14-25 receive appropriate assessments, services, and provision. Coordinators are responsible for a caseload as defined by the Service Manager and have prime responsibility for coordinating the entire process with families to create an EHC Plan. This will include presenting requests to the appropriate Panels, coordinating assessments from other agencies, and drafting and finalising the plan with families. As part of this process the coordinator will be expected to act as a professional exemplar in carrying out all duties with a 'can do' attitude and continue to improve customer satisfaction levels for the service. The coordinator will be expected to undertake duties in an efficient and timely manner, reaching appropriate placement decisions, including being responsible for managing the arrangements for Phase Transfer and transitions through...

Job Title: Procurement and Materials Coordinator Duration: 6 months (extension likely) Pay rate: Negotiable on experience Location: Bristol (on site) Role Summary: Support the Procurement and Material Control function to ensure the availability of all parts required for the build of various complex systems in a low-volume manufacturing environment. Key Activities: Action RFQs and POs from purchasing BOMs and requisitions to ensure components are available for system builds to meet demanding delivery schedules across both R&D and production. Process quotes received and support vendor selection based on price, delivery, and quality, enabling timely customer product delivery. Expedite materials and manage order changes, escalating where necessary. Support goods-in, quality control, and stock management processes ensuring all material transactions are recorded in the MRP system. Work with the engineering and production build teams to ensure material handover is clear and...

Apply today to work as a Recruitment Account Coordinator for our client's main distribution centre for supermarkets. Staffline is recruiting for a Recruitment Account Coordinator in Sherburn in Elmet. The rate of pay is £13.50 per hour This is a full-time role working 5 days out of 7 the hours of work are: - Flexible between the hours of 6am and 6pm Your Time at Work As a Recruitment Account Coordinator, your duties include: - Meeting client deadlines by fulfilling staffing requirements - Recruitment, selection, and onboarding of workers - Accurate data input and validation for weekly payroll - Handling administrative processes such as absences and change requests - Ensuring compliance and maintaining secure records for audits - Providing a positive customer experience and efficiently addressing worker queries Our Perfect Worker Our perfect worker should have: - Swift adaptation to changing priorities and effective problem-solving skills - A...

Services Sales Coordinator Location: London (1/2 days a week) Contract: 6 Months Rate: £300-£350 per day (Outside IR35) We're partnering with a leading global technology organisation to recruit an experienced Services Sales Coordinator to join their Professional Services team on an initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals and ensure everything is in place before work moves into delivery. Key Responsibilities Support the Professional Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate...

Marketing Content Administrator Daventry 37.5 Hours Per Week 12-Month Initial Contract, 5 Days On Site Are you a creative content creator with a passion for the automotive industry, social media, and digital storytelling? We're recruiting for an exciting Marketing Content Administrator opportunity with one of the most recognised brands in automotive care. This is your chance to join a business with an incredible online presence, boasting over 400,000 followers across its social channels and generating more than 30 million video views, giving you the opportunity to create content that reaches a huge and highly engaged audience. This role offers the perfect balance of creativity and coordination, allowing you to create engaging digital content while supporting exciting marketing campaigns, influencer collaborations, trade shows, and events throughout the year. The Role As the key support to the Marketing Lead, you'll play an integral role in the day-to-day running of the...

Marketing Assistant - Daventry, Northamptonshire On-site, 5 days per week | 37.5 hours per week | £17.41 per hour , 12-Month Initial Contract | Start ASAP Do you spend your weekends at car meets, car shows or working on your own vehicle? Do you know the difference between a classic restoration and a modern performance build? Do you enjoy creating social media content and engaging with fellow car enthusiasts? If the answer is yes, this could be the perfect opportunity for you. Our client is looking for a passionate Marketing Assistant to join the team in Daventry. This isn't a typical marketing role. We're looking for someone who genuinely loves cars and can represent the brand both online and in person at some of the UK's biggest automotive events. Whether you're attending CarFest, supporting car club meets, creating content for Instagram, working with influencers or helping organise events, you'll play a key role in growing and supporting the brands community. What You'll...

Marketing Assistant Daventry, Northamptonshire On-site, 5 days per week | 37.5 hours per week | £17.41 per hour , 12-Month Initial Contract | Start ASAP Do you spend your weekends at car meets, car shows or working on your own vehicle? Do you know the difference between a classic restoration and a modern performance build? Do you enjoy creating social media content and engaging with fellow car enthusiasts? If the answer is yes, this could be the perfect opportunity for you. Our client is looking for a passionate Marketing Assistant to join the team in Daventry. This isn't a typical marketing role. We're looking for someone who genuinely loves cars and can represent the brand both online and in person at some of the UK's biggest automotive events. Whether you're attending CarFest, supporting car club meets, creating content for Instagram, working with influencers or helping organise events, you'll play a key role in growing and supporting the brands community. What You'll...

Job Title: Commercial Practitioner Location: Location - Liverpool/Newport/Norwich/Birmingham - 2 days per week at one of these locations other 3 days would be remote Description: Essential; Public sector procurement experience/ contract management/ stakeholder engagement/ PCR 2015, Knowledge of PA2023/ worked in professional services procurement/ contract management background . This is a officer level role and is a support role but the candidate will be working independently supporting the contract leads. It's a fantastic opportunity to support the GCA on a complex contract they manage on behalf of the public sector. Review and monitor customer buying behaviours from management information to ensure CCS continuously drive improvements to buying behaviours across the public sector Ensure production of collateral to market and advise customers on how to buy better Maintain key focus on savings, spend under management customer service and strategic SRM Liaison with stakeholders...

Account Co-ordinator – Gi Group (Coventry) Salary: Up to £29,500 per annum Contract: Fixed Term maternity cover Hours: Full time, Monday to Friday (occasional weekend coverage may be required) Location: On-site, Coventry We’re seeking a proactive and highly organised Account Co-ordinator to support our client and wider recruitment operations. In this role, you’ll manage day-to-day account activity, coordinate staffing requirements, and ensure clear, consistent communication with client, candidates, and internal teams. It’s a fast-paced position that suits someone with strong attention to detail and a practical, service-led mindset. Key responsibilities Support the day-to-day delivery of client account services and requirements. Coordinate candidate bookings, availability, schedules, and wider workforce needs. Act as a key point of contact for client, candidate, and internal account queries. Partner closely with recruitment and operations teams to ensure staffing demands are...

Job Title: Commercial Officer Location: Remote (occasional travel for ad hoc meetings to Liverpool/ London) Contract Duration: 6 Months Daily Rate: £ 400/day (Umbrella – Maximum) IR35 Status: Inside IR35 Essential: Public sector procurement experience/ contract management/ stakeholder engagement/ PCR 2015, Knowledge of PA2023/ worked in professional services procurement/ contract management background . This is an officer level role and is a support role but the candidate will be working independently supporting the contract leads. The Role: Organise and develop market engagement and drive deep understanding of customer requirements and their conversion into viable commercial options Embed savings methodology for the category and deliver savings targets Support and develop the category’s knowledge and advise customers about commercial excellence and share knowledge and contribute to thought leadership in the category Profile and develop engagement using digitalised...

Waste Minimisation Support Advisor Full-Time, Temporary 37 Hours per Week £14.02 PAYE / £17.95 Umbrella Closing Date: Wednesday 12th August 2026 Due to the nature of the role, the successful candidate will be required to work on-sire 5 days per week. The Opportunity: To work in the Waste Minimisation & Sustainability team providing administrative support and to act as a point of contact for stakeholder offering advice and assistance whilst always providing a professional and courteous service. The postholder will also support the planning, coordination and delivery of public engagement activities and initiatives designed to educate and support residents in reducing waste, increasing recycling and promoting sustainable environmental behaviours. Role Accountabilities: Provide administrative support to the Waste Minimisation Team, including telephone, E-Mail, minute taking, typing, and filing, managing enquiries, maintaining records, organising events, and assisting...

Production Planner (FTC 12 months) The Production Planner will be responsible for the development, coordination, and execution of the production schedule to ensure efficient manufacturing operations, optimal resource utilization, and timely order fulfilment. This key role collaborates closely with production, procurement, sales, and logistics teams, balancing customer demand with manufacturing capacity while maintaining high standards of quality and compliance. Responsibilities: • Develop and maintain the production schedule based on forecasts, customer orders, and inventory requirements. • Coordinate with operations, procurement and supply chain teams to ensure timely availability of raw materials and components. • Monitor production progress and adjust schedules to accommodate unforeseen delays, equipment breakdowns, or supply shortages. • Analyse capacity and resource constraints; propose solutions to optimise throughput and on-time delivery. • Collaborate with Value Stream...