16 customer service jobs found

Are you an organised and customer-focused professional looking for your next step as a Customer Service Coordinator This is a fantastic opportunity to join a well-established and growing business within the construction sector. As a Customer Service Coordinator, you’ll play a key role in ensuring customer enquiries and orders are handled efficiently, while supporting transport operations. This position offers a supportive team environment, ongoing training, and excellent long-term development prospects. If you enjoy working in a fast-paced setting and take pride in delivering exceptional service, this Customer Service Coordinator role could be the perfect fit. Key Responsibilities Handle customer enquiries via phone and email professionally Process customer orders accurately using internal systems Maintain up-to-date customer records and account details Resolve customer issues and escalate where necessary Support planning and scheduling to meet customer requirements Assist with...

Customer Service Executive - Investments Our client based in the City Centre of Edinburgh who are one of the UK's leading and largest wealth management firms in the UK are looking to add a Customer Service Executive to their Digital Channels Customer Service Team. Our client offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds. Fixed term contract initially Start date - ASAP Salary - £30,000 with fantastic benefits such as performance related bonus yearly, Hybrid working, Excellent Pension scheme, Private health and so on. Working Hours - Monday to Friday - 35 Hours 9am - 5pm - 1 hour Lunch Location - Edinburgh City Centre Key Responsibilities: * Handling incoming calls and mail from new and existing customers and resolving queries * Communicating with both internal and external customers * Inputting and maintaining client data with accuracy on systems *...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...

Repairs Planner Location: London | On-site Rate: £22.01 per hour IR35 Status: Inside IR35 Contract Type: Umbrella Start Date: ASAP Working Hours: Full-time, 37 hours per week Role Summary We are currently looking for a dedicated and highly organised Repairs Planner to join the team based in London. This role will primarily involve planning and scheduling repairs and maintenance appointments for the Housing and Regeneration team. You will be responsible for ensuring that appointments are efficiently coordinated, operatives are allocated correctly, and that the highest standards of customer service are maintained. This role is pivotal in ensuring smooth operations and delivering quality service to residents within strict time frames. What You Will Do as a Repairs Planner ·Plan and schedule repairs appointments and programmed works across the division. ·Ensure operatives are efficiently allocated to the correct jobs, maximising productivity. ·Manage and reschedule...

Order Management Coordinator Location: Chalfont St Giles (onsite) Contract: 12-month contract £16.50 p/h We are currently seeking an experienced Order Management Coordinator to support the end-to-end order fulfilment process and ensure the highest standards of order entry quality and customer service. The Role This role is responsible for managing customer orders from Order Entry through to Collection, ensuring accuracy, compliance and on-time delivery while providing an excellent customer experience. Key Responsibilities Plan and proactively manage the full customer order lifecycle, from Order Entry to Collection Ensure order entry and backlog quality, implementing project changes and optimising sales transfers Deliver a high level of customer service, handling queries such as pricing, order updates, stock availability and sales leads Monitor customer plans versus actuals to optimise On-Time Delivery (OTD) and reduce fulfilment span Validate orders for accuracy,...

Work Prep Planner Plymouth | £15.29 - £16.77 per hour + bonus | 8 am - 4:30 pm (Mon-Thu), 8 am - 3:30 pm (Fri) | Monday to Friday | 12-month contract Introduction Acorn by Synergie is recruiting on behalf of Rittal-CSM for a Work Prep Planner to join their team in Plymouth. This role supports production planning and ensures the smooth running of manufacturing operations. Key Duties: Maintain accurate master data within SAP systems (R/3 and APO). Set up and manage key inputs required for planning processes. Develop and manage top-level production plans. Liaise with Customer Service to coordinate delivery schedules. Work with the Materials team to ensure timely availability of components. Monitor lead times, product availability, and planning KPIs. Prepare and issue daily production paperwork. Support process development within the Quality System. Requirements: Previous experience in a manufacturing environment. Understanding of production planning processes. Strong...

Planner/Scheduler/Coordinator £35,296.00 (£36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive worksWe would be...

Your new company Abri is a large housing provider who owns and manages more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England. We believe everyone has the right to a good quality, safe, warm and sustainable home in a community where they can belong, grow and thrive. Your new role We're looking for a motivated and detail-oriented Insight Coordinator to join our team and play a key role in turning performance information into meaningful, actionable insights. This role is a twelve-month fixed term where you'll be responsible for liaising with senior stakeholders and delivering comprehensive performance insight and narrative reports to Executive and Board members. This role focusses on performance insight, reporting narrative, and stakeholder coordination. It is not a technical development, data engineering, or dashboard-building role. You'll be working across the business to draw together information from a number of...

Temporary Customer Care Coordinator | Immediate Start | Warrington | £13.50ph Temporary contract till July 2026 We are currently recruiting for a Customer Care Coordinator to support a well-established and reputable homebuilder for a temporary assignment. This role will involve supporting the customer care team by ensuring homeowner queries and property issues are handled efficiently and professionally. Key Responsibilities: * Handling incoming calls from homeowners and responding to customer enquiries * Logging property defects and issues on the Clixifix system * Liaising with contractors and customers to schedule required repairs * Following up with customers to confirm works have been completed to a satisfactory standard * Responding to customer emails and maintaining clear communication throughout the process The successful candidate will have excellent communication skills, strong organisational ability, and previous customer service or administration...

Head of Communications 12-Month Contract | Hybrid Working | Midlands A leading housing association in the Midlands is seeking an experienced Head of Communications to join the organisation on a 12-month contract during an exciting and transformative period within the social housing sector. This is a fantastic opportunity for a strategic communications leader to play a key role in shaping organisational reputation, stakeholder engagement, and communications strategy across a values-led business committed to transforming homes, lives, and communities. The Opportunity Reporting directly to the Operations Director and working closely with the Executive Leadership Team, you will lead the organisation’s internal, external, and digital communications function, providing strategic direction across a broad communications agenda. Key Responsibilities * Lead reputation and brand management activity * Oversee media relations and crisis communications * Drive stakeholder and...

Supply Chain Planner (Hybrid) Are you ready to take the next step in your career with a leading FMCG organisation? We are excited to announce an opening for a Supply Chain Planner to join a dynamic team working with some of the world's most beloved chocolate and confectionery brands. This is a fantastic opportunity to be part of a fast-growing, entrepreneurial division within a global FMCG business! Position: Supply Chain Planner Location: Slough (Hybrid - 2 days in the office, 3 days remote) Working Pattern: Full Time (Monday- Friday 8am:4pm) Pay: £40,000 per annum + up to 10% company bonus What You'll Be Doing: As a Supply Chain Planner, your responsibilities will include: Collaborative Demand Planning: Execute a weekly and period demand plan, ensuring alignment with both internal and external stakeholders. Production Planning: Translate customer demand into effective production plans for packaging, raw materials, and finished goods. Own strategies for promotions,...

Interim Senior User Researcher / Service Designer June–September 2026 | £400–£500 per day | 3 days per week or full‑time | Mostly remote with some travel to Surrey A Surrey‑based housing provider is looking for an experienced Senior User Researcher or Service Designer to lead a focused, high‑impact programme of user research between June and September 2026. This is an interim role ideal for someone who can hit the ground running, work independently, and deliver high‑quality insights at pace. You’ll be shaping a major piece of work to understand and improve the experiences of social housing tenants with diverse and complex needs, directly informing a new strategic approach to inclusive housing services. What you’ll be doing * Leading qualitative research with tenants, including those with a wide range of diverse needs * Conducting interviews and focus groups (approx. 8 interviews + 2 groups) * Developing 8 evidence‑based personas, refining existing drafts and creating...

Our client an award winning SaaS organisation providing software solutions to the SME marketplace is now seeking an experienced Customer Success Analyst for a 12 month contract. Central London location, hybrid, with 2-3 days a week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills * Experience in incident management, investigations, operations up to Tier 3 level or an analytical role in a service environment. * Strong analytical skills such as Google Workspace and Tableau. * Comfortable using Slack, Salesforce, Jira, and similar operational tools. * Ability to identify patterns in data and turn insights into actionable recommendations. * ITIL Foundation preferred. Responsibilities: * Support timely and consistent handling of incidents, investigations, and related case work. * Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed,...

Site Supply & Planning Coordinator (Manufacturing - Chilled & Frozen FMCG) We are seeking a Site Supply & Planning Coordinator to support and strengthen the day to day operation of site planning across two manufacturing locations within a chilled and frozen FMCG environment. The role plays an active part in short term supply and production planning, coordinating materials availability, supporting transport and order management, and ensuring plans remain aligned with site capacity and space constraints. Working closely with the Planning Manager and wider operations teams, this role helps maintain accurate, achievable, and well coordinated plans, providing stability, visibility, and continuity to the planning process. It is a hands on role suited to someone who enjoys working close to operations, spotting issues early, and supporting effective execution in a fast moving food manufacturing environment. Location : Manufacturing (Multi site) Split between two sites in...

Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer to join their Town Planning department on an initial 6 month contract (then rolling).   We are looking for an experienced planner who is able to hit the ground running and be capable of working with minimum supervision, efficiently managing your workload and making a real contribution towards quality decision making.   Accountabilities ·Lead on major planning applications ·Champion design excellence and compliance with national and local policies ·Drive innovation in dealing with major planning applications ·Build strong relationships with developers, councillors, and stakeholders   The Experience You Will Bring ·Strong interpersonal skills for persuasion, influence, and relationship-building ·Ability to interpret complex data and provide strategic solutions ·Excellent written and verbal communication, including report writing and presentations...

Communications and Engagement Specialist Reference: (phone number removed) Umbrella Rate: £292.72/day (Inside IR35) 6 month initial contract Do you have a background in change communications and engagement? This is your opportunity to join a transformative project within a dynamic manufacturing environment. As a Communications and Engagement Specialist, you will play a pivotal role in shaping how change is communicated and embraced across the organisation. Step into a position that offers the chance to make a tangible difference, work on exciting transformation initiatives, and collaborate with a team of forward-thinking professionals. What You Will Do: • Conduct Change Impact Assessments to identify knowledge gaps and create effective plans to address them. • Develop engaging content for various platforms, including newsletters, SharePoint sites, posters, banners, and presentations. • Manage and release communications to users, monitoring their effectiveness and...