23 customer service coordinator jobs found

Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: £13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and...

The Customer Service Coordinator plays a key role in delivering high‑quality, responsive and customer‑focused services. This position ensures that enquiries, complaints and service requests are handled efficiently, professionally and in line with organisational standards. Experience within local authorities and housing associations is essential, due to the regulatory requirements, resident expectations and the need for accurate, compliant service delivery. Key Responsibilities * Act as the first point of coordination for customer enquiries, ensuring timely, accurate and empathetic responses. * Manage and prioritise high‑volume caseloads, including complex or sensitive issues, ensuring all matters are resolved within agreed KPIs and SLAs. * Maintain accurate and compliant customer records using CRM systems, ensuring full audit readiness. * Support the delivery of statutory and regulatory obligations, including data accuracy, safeguarding...

Administration Coordinator Location: Crawley Contract: Full-time in the office Salary: £14 p/h Start: ASAP Are you an organised, proactive, and people-focused administrator looking to take the next step in your career? If so - this could be the perfect role for you: Handling customer enquiries via phone and email, providing prompt and friendly support Logging and maintaining customer records in our internal systems Following up on outstanding queries and ensuring issues are resolved efficiently Preparing customer‑facing documents, confirmations, and correspondence Monitoring shared inboxes and prioritising incoming requests Supporting service teams with administrative tasks Providing clear, professional updates to customers and colleagues Maintaining accurate records and updating internal systems Taking ownership of tasks and spotting opportunities to improve efficiency This is a role where no two days are the same, ideal for someone who thrives in a dynamic, fast‑paced...

Support Coordinator Monday - Friday, 08:30 - 17:00 Temporary Bury St Edmunds £12.21 per hour   We are partnering with a long‑established organisation that delivers support services to businesses across the UK. Our client operates in a dynamic, fast‑moving environment and is committed to delivering a consistently high level of customer care. They are now seeking a Support Coordinator to join their growing team. This role centres on guiding customer queries from first contact through to resolution. You will ensure updates are handled promptly, information is recorded accurately, and tasks progress smoothly within expected timeframes.   Responsibilities: Respond to incoming customer enquiries in a timely and professional manner Maintain ongoing communication to ensure customers are kept fully informed Build positive interactions by understanding individual customer needs Record and manage all service requests, ensuring information remains accurate and up to date...

️ Estate Operations Coordinator Location: South London SE3 Rate: £24.35 per hour (LTD) Hours: Monday to Friday, 9am–5pm (occasional evenings for resident meetings) Contract: Temporary I’m currently working with a large London-based housing association who are looking to appoint an Estate Operations Coordinator to support the day-to-day management of a large, mixed-use residential estate. This is a highly resident-focused role, ideal for someone with strong customer service skills who enjoys being visible on an estate, liaising with residents, and ensuring services are delivered to a high standard. 🔑 The Role Working closely with the Estate Operations Manager and wider estate team, you’ll be responsible for ensuring the smooth and safe running of the estate. Key responsibilities include: Acting as a key point of contact for residents, visitors and contractors Carrying out regular estate inspections to monitor safety, cleanliness and standards Coordinating contractor visits and...

Logistics & Customer Support Coordinator: 6 Month FTC Salary: £25,500 per annum (pro‑rata) Hours: 37.5 hours per week Location: Sheffield, S35 An excellent opportunity has arisen with a fantastic organisation at the heart of their logistics and warehouse customer support team on a 6 Month Fixed Term Contract. The ideal person will combine strong communication and customer service skills with the ability to work efficiently in a busy logistics/warehouse environment. Key Responsibilities: Picking and packing specialist products Goods receipt, despatch preparation, and stock movements. Completing paperwork, forms and standard documentation accurately. Responding to phone and email enquiries from internal and external clients. Providing friendly, clear updates on orders, stock availability and despatch times. Using MS Office and AX System (training will be provided). Working collaboratively with a small team to ensure smooth daily operations.Person Specification:...

Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, allocation of homes and ensuring the blocks, schemes, streets and neighbourhoods are well maintained. What you’ll be doing To ensure the re-let time is minimised on all voids and to lead on all aspects of the void management process including tenancy termination visits, interview and shortlisting of potential customers. To ensure that appropriate referencing and verification is undertaken on all allocations and liaising closely with contractors to ensure void works meet our re-let standard. To lead on organising and carrying out annual tenancy visits and ensure any actions or...

Temporary Scheduler Duration 6 Months (may go perm) Location: Pinner Salary: Up to £30,000 Start date: 16th March Are you an experienced Scheduler or Service Coordinator seeking a role with a relatively quick start? About the Role: As a Scheduler, you will be the vital link between the Service Desk, engineers, and customers. You’ll play a crucial role in scheduling maintenance, installations, and inspections, ensuring a smooth workflow while delivering exceptional customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities: Schedule and dispatch service calls Plan and organise preventative maintenance services Create service quotes and keep customers informed of any delays. Answer incoming calls from engineers and provide assistance. Review and adjust schedules throughout the day to meet changing priorities. Use scheduling tools to ensure efficient planning and resource allocation....

Mobile Customer Advice Coordinator Fixed Term - up to 6 months | 37 hours per week | West Yorkshire Salary: £29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and representing the...

Our client has an opportunity for a Supply Chain and Governance Technician to join them on a contract basis until the end of 2026 with possible extension. Day to day you will report into the Supply Chain & Governance Coordinator and hierarchically to the Head of Operational Excellence and Business Management. Role: Supply Chain and Governance Technician Location: Brize Norton, Oxfordshire - 60% onsite Hours: 35 per week Hourly Rate: £30 per hour via Umbrella, inside IR35 Clearance: BPSS required before starting. Full SC will follow once in employment. What you'll be doing: Preparing Requests for quotes and ensuring sourcing is carried out in line with the appropriate HMG code and buying policy Preparing the Consumables, Expendables and General procurement orders Preparing internal purchasing requirements in SAP and MySupply, converting them into purchase requisitions and purchase orders Posting Goods Receipts for services and non-consumable items in SAP, and ensuring...

Join Our Team as a Work Authorisation Coordinator! Are you ready to take your career to the next level and become an essential part of a global financial institution? If you're passionate about supporting clients and contributing to their growth and economic progress, we have the perfect opportunity for you! Start ASAP, pay £280-£295 per day via umbrella, hours Monday-Friday 40 hours per week, this is a hybrid working role, three days required in the office, duration three months, location Canary Wharf. The successful candidate will be required to go through a DBS clearance ahead of starting. About the Role: As a Work Authorisation Coordinator, you will be a key player within the Talent Acquisition Operations Onboarding Team. Your mission? Deliver exceptional HR support for work authorisation verification across multiple countries, ensuring a seamless experience for our partners. What You'll Do: Be the Go-To Expert: Master multi-country work authorisation processes and...

Mobile Customer Advice Coordinator Fixed Term - up to 6-12 months | 37 hours per week | West Yorkshire Salary: £29,000 Do you want a role where your work genuinely makes a difference? We're looking for a Mobile Customer Advice Coordinator to join a passionate Advice Team, delivering practical energy-saving support to communities across the North West. You'll work both in the office in Halifax and out in the community via a Mobile Advice Centre van, helping individuals and families reduce their energy bills and access the support available to them. This is a hands-on, people-focused role with real impact. What You'll Be Doing Providing tailored energy efficiency advice at community venues and events Supporting individuals to access grants, funding and additional financial help Completing needs assessments and offering practical, easy-to-follow guidance Managing CRM records, reports and general administration Building relationships with local partners and representing the...

Supplies Coordinator, £12,75ph, Hertfordshire Are you organised, proactive and motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Supplies Coordinator to support the smooth running of wards in the Hertfordshire area — ensuring every ward has the pathology supplies they need, exactly when they need them. In this vital role, you’ll keep the hospital moving by coordinating orders, maintaining stock, and responding quickly to ward requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Senior Copywriter Location -Central London (Hybrid) Contract – Inside IR35 Salary - Market Rate We are partnering with a well-established UK retail bank headquartered in Central London to hire a Senior Copywriter with strong regulatory content and social media monitoring experience. This is an exciting opportunity to join a customer-focused financial institution operating in a highly regulated environment. This role sits at the intersection of regulatory compliance, brand communications, and customer experience, requiring a highly detail-oriented writer who can translate complex financial regulations into clear, customer-friendly language while maintaining strict compliance standards. Key Responsibilities * Write, edit, and review accurate, regulator-approved content for UK banking products and services, ensuring compliance with FCA, PRA, Consumer Duty, SMCR, Payment Services Regulations, and UK GDPR requirements. * Translate complex regulatory, legal, and risk...

Adecco are pleased to be recruiting for a Communications Operator (Days) to work within the North Wales Police Force Location: St Asaph Contract Type: Temporary on going Hourly Rate: £14.10 per hour End Date: October 2026 Working Pattern: Full Time day shifts Monday to Friday **Please note this role will be subject to Police Vetting, you will need to have been within the UK for a minimum of 3 years continually** Are you ready to make a difference in your community? Our client is seeking a dedicated and skilled Communications Operator to join their team in North Wales Police! If you thrive in a fast-paced environment and possess exceptional communication skills, this is the role for you. Overall Purpose of the Job: As a Communications Operator, you will deliver a professional, effective, and efficient customer service aimed at "getting it right first time." Your role will involve resolving public inquiries, accurately recording information, and deploying resources in a...

Scheme Coordinator - Hexham RG Setsquare are working in partnership with a leading Social Housing organisation based in Hexham. We are looking to appoint an enthusiastic and experienced individual for the role of Scheme Coordinator, within a Supported Housing Team. You will be supporting residents to enable them to live independently in their own homes and give them the opportunities and tools to thrive. This is a fantastic opportunity to join an organisation that provides people across the North to provide as many excellent quality homes as they can, delivering excellent service to their customers and to shape strong, sustainable places for their communities. This role potentially could go permanent for the right person. Your new role as Scheme Coordinator: As the Scheme Coordinator, you will be part of their front facing team providing residents with advice and support, enabling them to live well independently, you will be responsible for daily contact with...

Transport Planner (Temp to Perm) Pay Rate: £14.35 per hour Hours: Monday – Friday, 08:30 – 17:00 Location: Cardiff Pertemps are recruiting for an organised and proactive Transport Planner to join our client in Cardiff on a temp to perm basis. The Role As a Transport Planner, you will be responsible for coordinating daily transport activities, ensuring the efficient and timely movement of goods across the network. Working closely with the warehouse and wider operations team, you’ll play a key part in maintaining a smooth service. Key Responsibilities: Planning and scheduling daily transport routes to meet delivery deadlines Communicating with drivers and providing updates throughout the shift Monitoring vehicle movements and adjusting plans when required Ensuring compliance with transport legislation and company standards Handling customer queries and providing accurate delivery information Updating internal systems with delivery routes, changes, and completion times...

A North London Local Authority is seeking an organised and proactive Housing Repairs Scheduler Planner to join their Housing Services team. In this pivotal role, you will coordinate and schedule day-to-day housing repairs and maintenance works, ensuring services are delivered efficiently and to a high standard. Acting as the main point of contact for repair requests, you will liaise with residents, contractors, and internal teams to prioritise works based on urgency and available resources. You will use scheduling systems to allocate jobs, monitor progress against SLAs, and maintain accurate records of repairs and contractor performance. The successful candidate will have proven experience in scheduling or planning within housing or facilities management, strong organisational skills, and the ability to work effectively in a fast-paced environment. Excellent communication skills and a customer-focused approach are essential. This is an excellent opportunity to contribute...