18 customer service officer jobs found

Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, allocation of homes and ensuring the blocks, schemes, streets and neighbourhoods are well maintained. What you’ll be doing To ensure the re-let time is minimised on all voids and to lead on all aspects of the void management process including tenancy termination visits, interview and shortlisting of potential customers. To ensure that appropriate referencing and verification is undertaken on all allocations and liaising closely with contractors to ensure void works meet our re-let standard. To lead on organising and carrying out annual tenancy visits and ensure any actions or...

Carrington West are assisting their local authority client based in Essex in the search for a Principal Planning Officer to join their Town Planning department on an initial 6 month contract (then rolling).   We are looking for an experienced planner who is able to hit the ground running and be capable of working with minimum supervision, efficiently managing your workload and making a real contribution towards quality decision making.   Accountabilities ·Lead on major and strategic planning applications ·Champion design excellence and compliance with national and local policies ·Drive innovation in dealing with major planning applications ·Build strong relationships with developers, councillors, and stakeholders   The Experience You Will Bring ·Strong interpersonal skills for persuasion, influence, and relationship-building ·Ability to interpret complex data and provide strategic solutions ·Excellent written and verbal communication, including report writing and...

Facilities Coordinator Aberdeen Fixed term contract for 12 months Up to £35,000 We’re recruiting for a confident and organised Facilities Coordinator to support the smooth day-to-day running of a busy site in Aberdeen. This is a key role within the FM team, acting as the link between on-site operations, specialist contractors and the client. If you enjoy variety, ownership, and keeping things running efficiently behind the scenes, this could be a great move. This role is a fixed term contract for 12 months. What You’ll Be Doing * Overseeing the delivery of facilities services to agreed standards * Liaising with contractors and monitoring performance on site * Ensuring compliance with health, safety and company procedures * Coordinating maintenance works and resolving service issues * Managing purchase orders and approving invoices * Supporting cost control and budget tracking * Carrying out routine service checks...

Customer Order Management Specialist(Team Lead) The Role We are looking for a proactive and experienced Customer Order Management Specialist to lead a small team and oversee the end-to-end order life cycle for key accounts. You will act as the primary point of contact for complex customer inquiries, ensuring seamless internal coordination and exceptional service delivery. This role combines high-level technical order configuration with team leadership, bridging the gap between customer requirements and our internal engineering and production departments. Location: Peterborough (Hybrid - 3 days in office) Contract: 12 Months (High potential for extension to 24+ months) Pay Rate: £15-18 per hour Hours: Full-time, 37.5 hours per week (Flexible office hours) Key Responsibilities Team Leadership: Lead and support a team of four, fostering a customer-centric culture and driving operational excellence. Technical Order Management: Interpret complex customer specifications and...

Material Controller Location: Goole Contract Duration: 6 Months Salary: £33,000 per annum PAYE Overview of the role: Are you organised, detail-driven, and enjoy keeping things moving behind the scenes? We're looking for a Materials Controller to play a key role in ensuring the smooth flow of materials throughout the production and project lifecycle. If you have a passion for planning, coordination, and working with multiple stakeholders, this could be a great next step in your career. What You'll Be Doing As a Materials Controller, you'll be responsible for planning, scheduling, and monitoring materials from order to delivery. Your key deliverables will include: Planning, scheduling, and monitoring the ordering of materials throughout the production cycle Prioritising schedules, customer orders, and material requisitions Communicating with Purchasing to confirm shipping requirements and timelines Compiling and maintaining accurate records (time, date, quantity, source,...

Despatch Coordinator (Customer Service) – Fixed Term  Location: Corby, Northamptonshire Contract: 12 months Fixed Term contract  Department: Service Reports to: Service Supervisor The Opportunity An exciting opportunity has arisen for a Despatch Coordinator to join a growing, professional organisation within the foodservice equipment sector. This is a key support role within the Service team, focused on delivering exceptional customer service, managing service level agreements, and ensuring engineers are effectively scheduled to meet customer needs. You will play a crucial part in maintaining high service standards while working closely with the Service Supervisor and wider internal teams. The Role As Despatch Coordinator, you will be responsible for the smooth coordination of service operations, ensuring customer SLAs (primarily 24-hour response) are met and communication remains clear and proactive at all times. This role suits someone who is highly organised,...

Digital Copywriter To commence ASAP temporary/contract could lead to a permanent role Wonderful opportunity to work for a thriving and growing company - a leading Mortgage, Insurance and Equity Release brokerage in the United Kingdom. They are seeking a talented and creative Copywriter to join their marketing team. Office based - Norwich - Monday to Friday 9am - 5.00pm £35,000K profit share where you could be earning an OTE of £40K Job Description As a Copywriter / Researcher, you will play a crucial role in creating compelling content that drives business growth. Your responsibilities will include: Content Creation * Develop high-quality content, including blog posts, articles, website copy, social media posts, and email campaigns. * Write persuasive copy that highlights the benefits of our services and encourages customer engagement. * Create content that is informative, engaging, and optimised for SEO. * Collaborate with the marketing team to develop content calendars...

Retailer Coordinator Location: Bracknell (RG12 1HL) Rate: £17.14 per hour Contract: 3-month rolling contract A well-established organisation based at a head office location in Bracknell is seeking a Retailer Coordinator to join a small, high-performing team on a rolling contract basis. This role offers the opportunity to work in a customer-focused, regulated environment, supporting retailers and customers with vehicle finance applications and related services. Working Pattern and Flexibility Shift rotation between 09:00–17:00 and 10:00–18:00 Option to take a 30-minute lunch across four days, allowing for a 14:00 finish on the fifth day (subject to team coverage) Requirement to work one in every three to four Saturdays Requirement to work one to two bank holidays per year (with a day off in lieu) Hybrid working available, with the option to request up to two days per week working from home, subject to business requirements The Role Working as part of a small but...

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration – 3 months contract with potential to go permanent with the client Hours – Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email — from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalism, and attention to detail at all times. Accurately completing data entry and processing customer orders in a timely manner. Collaborating with colleagues and other stakeholders to clarify information, share updates, and resolve customer queries effectively. Maintaining accurate and up-to-date customer records in the CRM system. Building and nurturing strong relationships with key stakeholders within the customer account base. Liaising with Fleet and Capacity...

Role: Customer Care Advisor/Planner Contract: 3 months (possible extension) Location: Oldham, UK Role type: Full-time Working shifts: Monday to Friday (37.5 hours) Client: Equans EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Job Summary The role of the Customer Care Advisor/planner is to support the planning and customer service team by handling customer interactions via phone, email and portal activities. Duties include: responding to phone calls and email requests, maintaining customer service records via the CAFM system, planning in operatives...

Administration Coordinator Location: Crawley Contract: Full-time in the office Salary: £14 p/h Start: ASAP Are you an organised, proactive, and people-focused administrator looking to take the next step in your career? If so - this could be the perfect role for you: Handling customer enquiries via phone and email, providing prompt and friendly support Logging and maintaining customer records in our internal systems Following up on outstanding queries and ensuring issues are resolved efficiently Preparing customer‑facing documents, confirmations, and correspondence Monitoring shared inboxes and prioritising incoming requests Supporting service teams with administrative tasks Providing clear, professional updates to customers and colleagues Maintaining accurate records and updating internal systems Taking ownership of tasks and spotting opportunities to improve efficiency This is a role where no two days are the same, ideal for someone who thrives in a dynamic, fast‑paced...

Logistics & Customer Support Coordinator: 6 Month FTC Salary: £25,500 per annum (pro‑rata) Hours: 37.5 hours per week Location: Sheffield, S35 An excellent opportunity has arisen with a fantastic organisation at the heart of their logistics and warehouse customer support team on a 6 Month Fixed Term Contract. The ideal person will combine strong communication and customer service skills with the ability to work efficiently in a busy logistics/warehouse environment. Key Responsibilities: Picking and packing specialist products Goods receipt, despatch preparation, and stock movements. Completing paperwork, forms and standard documentation accurately. Responding to phone and email enquiries from internal and external clients. Providing friendly, clear updates on orders, stock availability and despatch times. Using MS Office and AX System (training will be provided). Working collaboratively with a small team to ensure smooth daily operations.Person Specification:...

Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: £13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and...

We are recruiting on behalf of a well-established Housing Association for an experienced Repairs Planner to support their busy Repairs & Maintenance team. This is a fast-paced, analytical role where you will optimise operatives’ workloads, monitor performance targets, and ensure responsive repairs are delivered efficiently and on time — helping to maintain high levels of resident satisfaction. The Role: You will use housing management system data to plan, prioritise and adjust work programmes across responsive repairs, voids, planned works and servicing. The role requires agility, strong organisational skills and the ability to anticipate workload pressures while maintaining excellent communication with residents and internal teams. Key Responsibilities of a Repairs Planner: Maximise and balance operatives’ daily workloads to achieve productivity targets Monitor performance, identify risks to target dates, and reprioritise work accordingly Schedule appointments in line...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a MRP Controller / Production Planner Subcontractor on an initial 12 month contract. This role would suit a candidate who has a Defence / Aerospace background working as a MRP Controller, Materials Resource Planner, Controller Production Planner, Logistics Coordinator, Production Planner, Supply Chain Coordinator, Project Coordinator or Materials Controller. Skills required; Production Planning experience Logistics Experience SAP experience  Rate: £24.55 per hour Location: Stevenage   Hybrid / Remote working: full time onsite Contract: 37 Hours per week Overtime: Hours worked over 37 hours per week will be calculated at ‘time and a quarter’ Duration: 12 Months (and then ongoing thereafter)  IR35 status: Inside IR35 (Umbrella) Interview Process: one stage onsite interview   MRP Controller / Production Planner Job Description: The MRP Controller will be primarily responsible for...

Based in the clients London Office, the logistics operations coordinator will be coordinating logistic activities with providers, customers and suppliers. This role is mainly admin, keeping track of shipments, updating tracking reports and tracking invoices, entering details into SAP Monday-Friday normal hours Salary £35k Please note this is a one year maternity contract only Key Duties: * The Logistics Operations Coordinator will be in charge of both operational and commercial management of the files to ensure efficient physical movement of goods from point of collection to the agreed delivery place * The logistics department is an independent costs centre and the Logistics Operations Coordinator will be required to negotiate freight rates and to offer the logistics services to the other departments and to third party customers * The Logistics Operations Coordinator will place shipping bookings with the selected providers and ensure that the shipping documentation is...

TITLE: Buyer/Supply Planner JOB REF: T3465 EMPLOYMENT TYPE: Temporary ongoing with an Immediate Start LOCATION: Loughborough SALARY: Up to £29,000 dependent on experience HOURS: Monday to Friday 36.25 hours per week DURATION: Temping on an ongoing basis JR Personnel are an employment agency acting on behalf of a client who is for a Buyer/Supply Planner to manage a portfolio of products and suppliers. The Opportunity: Our client, a world leader in its industry and is seeking a candidate with knowledge and experience of purchasing/inventory management in a distribution environment. This is a temporary position within the Buying dept to start immediately. As this is working within a distribution organisation, similar experience within this arena would certainly be advantageous. The Company: Have the opportunity to gain experience within a global, award winning company who pride themselves on their commitment to providing excellent customer service with world leading products. Role...