3 mail operative jobs found

Longreach Recruitment are hiring a Contact Centre Resource Planning & Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where you’ll be joining a well-established and high performing Contact Centre Resource Planning team that supports a growing operation delivering exceptional service to a fast-growing customer base across voice / email /web /chat channels. We’re seeking interest from contact centre experienced Resource Planners and Forecasters with a demonstrable skillset within Forecasting and Capacity Planning (excel based for creation and ongoing refinement), solid WFM experience (Nice / Verint / Genesys / Calabrio etc) and the ability to create, release and optimise Schedules to meet your predicted demand profile. Location: London Work Type: Hybrid – 1 day per week onsite rest from home. £38’000 - £42’000 (depending on experience) +Broad Benefits Key Role Purpose & Responsibilities * Develop accurate demand forecasts and capacity...

Role Duties: The Planner is responsible for scheduling, coordinating, and monitoring maintenance and repair works across social housing properties. The role ensures that operatives and contractors are efficiently deployed, appointments are met, and customers receive a high standard of service. Responsibilities: * Plan and allocate works orders and appointments for maintenance and repair operatives. * Manage and optimise daily schedules using job management systems. * Monitor progress of ongoing jobs, ensuring timely completion and compliance with service level agreements (SLAs). * Communicate effectively with residents to arrange and confirm appointments. * Liaise with operatives, supervisors, and contractors to ensure resources and materials are available. * Identify and respond to emergency repair needs promptly. * Update and maintain accurate records of work orders, schedules, and tenant communications. * Support the repairs and maintenance team with data reporting and...

Customer Service Coordinator Opportunity – Oxford Opportunity: Do you have experience in dealing with customers or patients directly on the phone and email? Have you got good IT, attention to details and administration skills? Looking for a new contract role? If yes then this is the role for you. My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer Service Coordinator where you will be operating as the first point of contact within the Compounding Customer Services team for internal and external customers. You will be responsible for delivering an outstanding level of customer services by assisting the teams in a variety of tasks including drugs order processing, reviewing and scheduling of drug orders, answering customer queries, and general office activities and invoicing. Duties and responsibilities include: * Processing customer drugs orders. * Inputting data and updating information with high attention to detail. *...