23 service delivery manager jobs found

Location: Oldham Salary: £30,370 Reporting to the Housing Management PFI Manager, to support the Neighbourhood Co-ordinator to deliver a range of housing related high quality services to our customers and support the development of strong, sustainable communities. You will initially provide support to the team across all the key aspects of housing management including; management of rent arrears, allocation of homes and ensuring the blocks, schemes, streets and neighbourhoods are well maintained. What you’ll be doing To ensure the re-let time is minimised on all voids and to lead on all aspects of the void management process including tenancy termination visits, interview and shortlisting of potential customers. To ensure that appropriate referencing and verification is undertaken on all allocations and liaising closely with contractors to ensure void works meet our re-let standard. To lead on organising and carrying out annual tenancy visits and ensure any actions or...

Customer Order Management Specialist(Team Lead) The Role We are looking for a proactive and experienced Customer Order Management Specialist to lead a small team and oversee the end-to-end order life cycle for key accounts. You will act as the primary point of contact for complex customer inquiries, ensuring seamless internal coordination and exceptional service delivery. This role combines high-level technical order configuration with team leadership, bridging the gap between customer requirements and our internal engineering and production departments. Location: Peterborough (Hybrid - 3 days in office) Contract: 12 Months (High potential for extension to 24+ months) Pay Rate: £15-18 per hour Hours: Full-time, 37.5 hours per week (Flexible office hours) Key Responsibilities Team Leadership: Lead and support a team of four, fostering a customer-centric culture and driving operational excellence. Technical Order Management: Interpret complex customer specifications and...

Material Controller Location: Goole Contract Duration: 6 Months Salary: £33,000 per annum PAYE Overview of the role: Are you organised, detail-driven, and enjoy keeping things moving behind the scenes? We're looking for a Materials Controller to play a key role in ensuring the smooth flow of materials throughout the production and project lifecycle. If you have a passion for planning, coordination, and working with multiple stakeholders, this could be a great next step in your career. What You'll Be Doing As a Materials Controller, you'll be responsible for planning, scheduling, and monitoring materials from order to delivery. Your key deliverables will include: Planning, scheduling, and monitoring the ordering of materials throughout the production cycle Prioritising schedules, customer orders, and material requisitions Communicating with Purchasing to confirm shipping requirements and timelines Compiling and maintaining accurate records (time, date, quantity, source,...

Despatch Coordinator (Customer Service) – Fixed Term  Location: Corby, Northamptonshire Contract: 12 months Fixed Term contract  Department: Service Reports to: Service Supervisor The Opportunity An exciting opportunity has arisen for a Despatch Coordinator to join a growing, professional organisation within the foodservice equipment sector. This is a key support role within the Service team, focused on delivering exceptional customer service, managing service level agreements, and ensuring engineers are effectively scheduled to meet customer needs. You will play a crucial part in maintaining high service standards while working closely with the Service Supervisor and wider internal teams. The Role As Despatch Coordinator, you will be responsible for the smooth coordination of service operations, ensuring customer SLAs (primarily 24-hour response) are met and communication remains clear and proactive at all times. This role suits someone who is highly organised,...

Transport Planner Temporary on going (long term) 8am – 5pm Monday to Friday Cradley Heath We are currently recruiting for a transport planner on a temporary basis; this will be a long-term temporary on going contract. Our client is looking for a Transport Planner with at least two years with planning and general haulage experience. Main duties: Plan and schedule daily/weekly transport movements based on customer demand and operational capacity Take bookings Allocate internal and third-party sources Optimise routes to reduce cost, mileage and time Ensure that all transport plans align with agreed service levels and delivery Track drivers and vehicle movements to ensure delivery times are met Manage transport administration and route sheet The ideal candidate will: Have a proactive approach to work Be computer and IT literate Have experience using vehicle tracking software Have knowledge of pricing Have pallet experience Have excellent time management skills Please note:...

Our Client, a large IT Consultancy has a unique requirement for an Early Careers Coordinator to support the company's ambitious growth plans on an interim basis. This is a 6 month initial contract working on a hybrid working basis (one day per week in the company's London office). Key Responsibilities: To support an inhouse recruitment team to deliver around 350 hires Supported by a Recruitment Manager you would support the full recruitment life cycle including attraction events, such as careers fairs, screen applications and digital interviews, run virtual and in-person assessment centres, support with any candidate queries To deliver candidate offer and feedback callsJob Requirements: You have some experience in Talent Acquisition within IT, Management Consultancy or Proffesional Services sectors with an interest in early careers recruitment. Strong time management and prioritisation skills as you will be dealing with high volumes and assessments often in tight timeframes....

Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration – 3 months contract with potential to go permanent with the client Hours – Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email — from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalism, and attention to detail at all times. Accurately completing data entry and processing customer orders in a timely manner. Collaborating with colleagues and other stakeholders to clarify information, share updates, and resolve customer queries effectively. Maintaining accurate and up-to-date customer records in the CRM system. Building and nurturing strong relationships with key stakeholders within the customer account base. Liaising with Fleet and Capacity...

Support Coordinator Monday - Friday, 08:30 - 17:00 Temporary Bury St Edmunds £12.21 per hour   We are partnering with a long‑established organisation that delivers support services to businesses across the UK. Our client operates in a dynamic, fast‑moving environment and is committed to delivering a consistently high level of customer care. They are now seeking a Support Coordinator to join their growing team. This role centres on guiding customer queries from first contact through to resolution. You will ensure updates are handled promptly, information is recorded accurately, and tasks progress smoothly within expected timeframes.   Responsibilities: Respond to incoming customer enquiries in a timely and professional manner Maintain ongoing communication to ensure customers are kept fully informed Build positive interactions by understanding individual customer needs Record and manage all service requests, ensuring information remains accurate and up to date...

️ Estate Operations Coordinator Location: South London SE3 Rate: £24.35 per hour (LTD) Hours: Monday to Friday, 9am–5pm (occasional evenings for resident meetings) Contract: Temporary I’m currently working with a large London-based housing association who are looking to appoint an Estate Operations Coordinator to support the day-to-day management of a large, mixed-use residential estate. This is a highly resident-focused role, ideal for someone with strong customer service skills who enjoys being visible on an estate, liaising with residents, and ensuring services are delivered to a high standard. 🔑 The Role Working closely with the Estate Operations Manager and wider estate team, you’ll be responsible for ensuring the smooth and safe running of the estate. Key responsibilities include: Acting as a key point of contact for residents, visitors and contractors Carrying out regular estate inspections to monitor safety, cleanliness and standards Coordinating contractor visits and...

Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: £13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and...

Are you ready to take your digital marketing expertise to the next level? This exciting opportunity offers a flexible, part-time or fractional contract role where you can make a significant impact on a thriving business. Working with a forward-thinking company, you'll play a key role in shaping and optimising their digital presence across multiple channels. With the freedom to work hybrid within a commutable distance of Chesterfield, this is your chance to join a dynamic and innovative environment that values creativity and results. What You Will Do: - Develop and execute comprehensive digital marketing strategies that align with the company's goals. - Create and manage engaging content for social media platforms, including Facebook, LinkedIn, and more, to drive growth and engagement. - Optimise website content and structure for SEO, using tools like Google Search Console and SEMrush to improve organic rankings. - Manage paid advertising campaigns across platforms such as...

Role Title: Network Component Product Owner Location: Hybrid (60% office / 40% remote) - Manchester Contract End Date: 18/12/2026 Rate: £550 - £600 per day - Inside IR35 Role Overview We are seeking a Network Component Product Owner to lead delivery across a defined network or security capability area (e.g., segmentation, NAC, DDI, egress, SIEM detections, or runbook automation). You will translate technical and risk requirements into actionable delivery outcomes, manage dependencies across technology towers, and ensure smooth, continuous delivery within an agile pod structure. Key Responsibilities Story & Backlog Management Translate risk, control, and design artefacts into clear user stories with defined acceptance criteria. Define Definition of Ready (DoR) and Definition of Done (DoD). Coordinate UAT activities and stakeholder sign-off. Dependency & Delivery Management Maintain cross-domain dependency mapping across networks, identity, endpoint, SOC, and...

Pertemps Network Group are delighted to be assisting a reputable housing provider in the recruitment of a Domestic Abuse Housing Coordinator. This is a pivotal strategic role responsible for leading and strengthening the organisation’s housing response to domestic abuse, ensuring compliance with statutory housing duties and sector best practice. Rate: £27-28.90 (PAYE) Line Management: None Location: London (Hybrid Working Available) This position will drive the development and implementation of a comprehensive Domestic Abuse Housing Strategy aligned with the Greater London Authority (GLA) framework and the Whole Housing Approach, embedding a trauma-informed, survivor-centred and intersectional model across housing services. Role Overview  Lead a full review of the housing offer for victims/survivors of domestic abuse, implementing new policies and procedural frameworks. Develop and deliver a local Domestic Abuse Housing Strategy aligned with regional strategy and...

Adecco are pleased to be recruiting for a Communications Operator (Days) to work within the North Wales Police Force Location: St Asaph Contract Type: Temporary on going Hourly Rate: £14.10 per hour End Date: October 2026 Working Pattern: Full Time day shifts Monday to Friday **Please note this role will be subject to Police Vetting, you will need to have been within the UK for a minimum of 3 years continually** Are you ready to make a difference in your community? Our client is seeking a dedicated and skilled Communications Operator to join their team in North Wales Police! If you thrive in a fast-paced environment and possess exceptional communication skills, this is the role for you. Overall Purpose of the Job: As a Communications Operator, you will deliver a professional, effective, and efficient customer service aimed at "getting it right first time." Your role will involve resolving public inquiries, accurately recording information, and deploying resources in a...

We are looking for an experienced Interim Supply Chain Planner to join a procurement and supply chain department in the manufacturing industry. This 12-month temporary assignment offers an exciting opportunity to manage and optimise supply chain processes effectively. Client Details Our client is a well-regarded organisation operating in the engineering / manufacturing industry, known for its efficient procurement and supply chain practices. They are a medium-sized company with a focus on delivering excellence through streamlined operations. Description Coordinate supply chain planning activities to meet business requirements. Monitor inventory levels and implement strategies to optimise stock control. Collaborate with suppliers to ensure timely delivery of goods and services. Analyse data to forecast demand and adjust supply plans accordingly. Identify and resolve supply chain issues to maintain smooth operations. Prepare detailed reports and maintain accurate records for...

We are recruiting on behalf of a well-established Housing Association for an experienced Repairs Planner to support their busy Repairs & Maintenance team. This is a fast-paced, analytical role where you will optimise operatives’ workloads, monitor performance targets, and ensure responsive repairs are delivered efficiently and on time — helping to maintain high levels of resident satisfaction. The Role: You will use housing management system data to plan, prioritise and adjust work programmes across responsive repairs, voids, planned works and servicing. The role requires agility, strong organisational skills and the ability to anticipate workload pressures while maintaining excellent communication with residents and internal teams. Key Responsibilities of a Repairs Planner: Maximise and balance operatives’ daily workloads to achieve productivity targets Monitor performance, identify risks to target dates, and reprioritise work accordingly Schedule appointments in line...

Principal Planning Officer East Midlands £55-£58p/h (DOE) INSIDE IR35 Job Ref - 63941 Do you want to work for a highly motivated local authority planning team who consistently delivers a high level of service?   You will be mainly working from home, with the exception of site visits and key meetings. The office location can be discussed upon application to the role.   This newly created role is because of an increase in workload due to continued development in the local area. The local authority is looking to bring in an experienced planner that can hit the ground running with minimal supervision. You will be required to work both individually and as part of a team to continue the high level of service that the local authority operate to currently   To be successful in this position you MUST HAVE: ·Be comfortable working from home and using Microsoft Teams/Zoom ·Please note this role would suit an experienced principal planner or major applications planner Role &...

Senior Content Experience Manager, Maternity Cover £60-80k + Excellent Benefits Central London/Hybrid VR/10540 This is an exciting opportunity to join one of the largest global professional services networks in a pivotal role. You will be joining initially to cover maternity leave for 9-12 months, but there may be scope for a permanent position further down the line Working closely with a dedicated marketing agency, you will ideally be spending one day a week with them in Central Reading, and another day in your Central London office You will support strategic content distribution and create tailored, compelling assets that engage internal audiences and enhance impact. This role is a critical part of a global team that delivers insights, supports sales and shares best practices across the network Your role will involve: * Ensuring thought-leading content is effectively leveraged through practitioner-led, human-channel marketing, increasing client engagement and service...

Senior Content Experience Manager, Maternity Cover £60-80k + Excellent Benefits Central London/Hybrid VR/10540 This is an exciting opportunity to join one of the largest global professional services networks in a pivotal role. You will be joining initially to cover maternity leave for 9-12 months, but there may be scope for a permanent position further down the line Working closely with a dedicated marketing agency, you will ideally be spending one day a week with them in Central Reading, and another day in your Central London office You will support strategic content distribution and create tailored, compelling assets that engage internal audiences and enhance impact. This role is a critical part of a global team that delivers insights, supports sales and shares best practices across the network Your role will involve: * Ensuring thought-leading content is effectively leveraged through practitioner-led, human-channel marketing, increasing client engagement and service...

We are currently seeking a proactive and detail-driven Aftersales Parts Coordinator to join a busy Spares Department on a temporary/contract basis, based in Peterborough . This is a key role supporting customers worldwide with their spare parts requirements, ensuring quotations are accurate, pricing is correct, and customer service is delivered to a high standard. The successful candidate will also support continuous improvement of spare parts documentation and processes. Key Responsibilities * Producing accurate sales quotations based on Bills of Materials (BOMs) * Ensuring all quotations are correctly priced, fully documented, and issued promptly to customers * Following up directly with customers to convert open quotations into confirmed orders * Working closely with Service Technicians, the Spares Manager, and the Design Department to review and enhance spare parts lists * Identifying errors, gaps, and improvement opportunities in automated spare parts lists...