2 support workers jobs found

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong...

World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit an Embedded DSP Software Engineer – Software Defined Radio Datalink subcontractor on an initial 6 month contract.     This role would suit a candidate who comes from a mobile communications industry or from the aerospace / defence field. Other industries will be considered too.   Rate: £70 per hour Overtime Rate: Hours worked over the standard 37 hours per week, will be paid at ‘time and a quarter’ Location: Stevenage Hybrid / Remote working: The role will based onsite.  A compressed 4-Day week of Monday to Thursday is possible Duration: 6 Months with very likely extension. Contracts are often ongoing and long-term thereafter.  IR35 status: Inside IR35 (Umbrella) Interview process: One stage video interview process   Embedded DSP Software Engineer – Software Defined Radio Datalink Job Description:   Join our growing Software team in Stevenage, working as part of a dynamic team to...