7 jobs found in Basingstoke

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Lounge Host / Hostess - Heathrow Area £13.50 per Hour | Mixed Shift Pattern | Airport Lounge Environment Are you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area. What We Offer Competitive pay: £13.50 per hour Dynamic and fast-paced airport environment Full training provided Opportunity to work within a prestigious airline lounge setting Varied duties and customer-facing experienceShift Pattern Mixed shifts required: Early Shift: 04:30 AM - 13:30 PM Late Shift: 13:14 PM - 22:15 PMExperience Required Minimum 1 year of experience in: Customer Service Host/Hostess roles Front of House positions Hospitality or similar customer-facing rolesKey Responsibilities As a Lounge Host/Hostess, you will: Take and record lounge guest food requests Serve food and beverages to guests Clear, clean, and prepare dining tables Maintain buffet areas by...

1st Line Support Engineer: 1st Line Support – 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line / Service Desk / Customer Support – in a Windows / Microsoft environment: SharePoint Windows 10 Office 365 Active Directory Azure Intune Experience supporting with face-to-face IT support Triaging tickets and escalating to...

Corporate Communications Lead Interim 4 or 5 days a week hybrid 3 months. We require an interim Corporate Communications Lead to become a vital ambassador for the UK's largest free-to-view TV platforms. In this role, you will craft compelling narratives, elevate our corporate profile, and champion the crucial role of changing role of free TV in the UK's media landscape. If you thrive in a collaborative environment and have a talent for impactful storytelling, this is your chance to make a meaningful difference. You will need to have proven experience in corporate communications, within the broadcast media sector and have outstanding writing, speaking, and presenting skills, with the ability to tailor messages for diverse audiences. A flair for storytelling and creative content development across digital and social media channels (LinkedIn). Work with the Consumer Marketing on campaigns and messages. Media relations and briefing the C 'suite around speaking engagements. You will...

Position: Media Analyst Location: London Position Type: Contract Outside IR35 *Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.* About the company Contech’s are recruiting on behalf of their client who are known for manufacturing luxury hand-crafted motorcycles. They are looking for a Media Analyst to join their expanding team on a Contract basis. The role will be based in London Job Description As a Media Analyst your main responsibilities are: Monitor and analyse the performance of paid media campaigns across channels including Google, Meta and other digital platforms. Produce regular performance reports, dashboards and insights for key stakeholders. Identify trends, opportunities and areas for optimisation to improve campaign performance and return on investment. Work with our external paid media agency to review campaign effectiveness and recommend improvements. Analyse customer acquisition,...

Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering,...

Student Accommodation Show Host - Cambridge (Temporary, Part-Time) We are currently recruiting on behalf of our client for a Student Accommodation Show Host based in Cambridge. This is a fantastic opportunity for someone who is confident, personable, and enjoys working in a customer-facing environment. Role Details: Location: Cambridge Start Date: Friday, 17th July Working Hours: 12:30pm - 3:30pm Duration: Every Friday for 4 consecutive weeks (starting 17th July) Training: Successful candidates must be available to attend a paid training session in London on Thursday, 11:00am - 4:00pm. Travel expenses will be covered. The Role: You will be the welcoming face of the student accommodation, providing prospective residents and their families with guided show rounds of the property. You'll answer basic questions, create a positive first impression, and deliver an excellent customer experience. We're Looking For Someone Who Is: Friendly, confident, and approachable...