2 jobs found in Crawley

We are currently seeking a Digital and Marketing Communications Officer to join a busy communications and engagement team within Sussex Police. This is a great opportunity to join a supportive team, helping to deliver content, communications, and public engagement activity across a range of platforms. The successful candidate will work alongside another communications officer supporting senior leadership and the wider organisation with digital communications and engagement needs. This is a varied role within a fast-paced environment, reporting directly to the Head of Communications and Public Engagement. What’s on Offer: Location: Lewes, East Sussex Salary: £21.50 per hour Job Type: Full-time, fixed term contract with hybrid working available  Key Responsibilities Support the delivery of digital communications and social media activity across multiple platforms Create engaging and informative content for online channels and public engagement campaigns Assist in promoting...

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...