2 jobs found in Hinckley

Your new company, My client, is looking for a Service Desk Lead. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for a strong service desk lead, who has experience working with stakeholders and customers, hands-on experience working as a service desk analyst, someone who is a safe pair of hands, proactive and can take initiative. You will be responsible for managing escalations, making rotas, creating reports. The experience below is essential for this role: Service Desk Lead Experience Stakeholder Management Experience Hands on Service Desk Experience Power Bi Experience with ITIL will be a plus Key Responsibilities: Being the first point of contact for escalations from the service desk Managing the service desk analysts Providing hands-on support if needed Creating rotas Creating reports Keeping stakeholders and customers updated What you need to do now If you're interested in this role, click 'apply now' to forward an...

The Opportunity The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership. Knowledge, Skills and Experience Essential: * Previous experience and background internal communications accompanied with a proven track record of successful delivery of the aligned communications and engagement strategy, to diverse audiences. Functional Skills: * Experience of delivering a communication and events plan from formation to execution * Experience in end-to-end delivery of departmental events (Town Halls, Learning...