2 other jobs found in Southampton

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

I'm currently recruiting for a Senior Copy Editor to join on a 1 year contract to oversee editorial quality for a UK Government department in one of the following locations: Newport, Edinburgh, Titchfield (Fareham) or Darlington (4 days per week on-site, 1 day work from home) What We're Looking For Significant copy editing and editorial experience. Excellent written English and attention to detail. Experience maintaining high editorial standards across complex content. Strong stakeholder engagement and communication skills. Previous experience leading or mentoring editorial teams is highly desirable. Ability to work on-site 4 days per week at one of the listed locations.Interview process: Informal discussion based around your CV. Interviews will start as soon good candidates are available, if you are interested do not delay the response and forward you updated CV today. If you would like to discuss further about this opportunity or others in the UK Public Sector, please reach...